What our clients think of us!

The people are very nice and my carpets look so good afterwards.

Unfortunatally, my stairs which I think were really most important to have cleaned, have started to wick up. The cleaner told me that might happen since the rug is older, however, I really wish it had not happened within 24 hours. I hope that they can return and refresh the stairs so that when people walk into my house, the darkened stairs are not the the first thing they see. Otherwise, I really had no negative thoughts about the service. Mather was very informative about the process and quite pleasant.

Reasonable prices, friendly and knowledgeable staff. Showed up on time, and a job well done.

Nathan was on time, polite, professional, and did a great job. We also appreciated the friendly status phone calls from the office. After the carpet around our dining table dried, some deeper spots wicked up, which commonly happens, and Nathan graciously returned without charge and was able to remove them. After the cleaning, the rooms smelled super fresh and clean. Also, if requested, they can apply their own Scotchguard-like protector that doesn't leave the carpets crunchy like Scotchguard can. (We called a different company last time and when they were done, the room smelled like dogs even though we don't have pets, and the carpet was extremely crunchy from the Scotchguard, so we were very glad to have a much better experience with Zerorez.) Nathan was also able to clean a heavily soiled runner carpet that we thought was too far gone to use, and it is now back in service. They use a hot water extraction process and they do not apply chemicals during the cleaning, which is why there is zero residue. Nathan explained that if chemicals are used, they attract dirt, so your carpets get dirty again faster. Zerorez is the 3rd carpet cleaning company we've tried in the area, and the 1st one we've been happy with, so we will call Zerorez next time we need our carpets cleaned.

My only comment would be to make more use of your corner protectors, through doorways, etc. Although it may be fine without them, using them provides an extra layer of cautionary protection that homeowners appreciate.

After I said we needed the pet treatment he proceeded to talk us out of it that we didn’t need it. That he smelled the carpet and it was fine. Well now the house stinks. It smells as soon as you walk in the door. And the house just went on the market which was why we wanted to clean the carpets and it has a horrible odor. My friend told me she used you guys and that hers stunk afterwards too and I was hoping it wasn’t the case and now we paid almost $200 for a smelly carpet/house for potential buyers. Completely disappointed

There was lack of attention to smaller areas such as the corners of the room. And several of the grout lines were still black that came up with a toothbrush after they left

Did the job

Our technician was on time and very professional and courteous! He also did a quality cleanup mg job!

Was very suprised how clean they got our carpets. They were very dirty with stains from kids and pets and were able to lift it all up. Plus the workers were very helpful and friendly. Would definitely do business with them again!

Its clean and safe and services are great technicians are friendly and great at there job will use for every carpet cleaning from now on.

Professional and effective

They were on time, very knowledgeable and very respectful of my home.They also were able to give me information on other services i was in need of. Looked great afterwards!

Can you please email me a receipt? Email address removed

Great job done cleaning our air ducts by two very professional techs - Ace & Christian.
Next comes the carpet cleaning on July 6th.
Don & Laurel Zinter

I’ve had my carpets cleaned many times over the years by several different companies, including Zerorez, but this time was the best experience I’ve had. The carpets that were cleaned are almost like new again - not just clean, but seemingly thicker and almost luxurious! The 2 gentlemen who did the cleaning were professional, friendly and knowledgeable. I will definitely have Zerorez clean other carpets in my home, and I will ask for the same people to clean them!

Great technician. Courteous, professional, work hard and got the job done relatively quickly.

On time, great job, very informative.

You are awesome. I had a concern and you came right back and made it right! Thank you!

Great service

We had a great experience with Zerorez and will continue to go to them for our carpet cleanings! We had a guy come out (Nathan I believe was his name) and he was very professional and did an extremely thorough job! We were very happy with the process and results!

Michael R was professional, efficient, and great to work with. Thanks!

Service was fast and did a great job of cleaning

Great service

The young man who came to my home was very professional. This was the best my carpet has looked since it was new. I have recommended Zerorez to my friends, thou many already use the service. I told them about the no chemicals added, so you can walk across the carpet without the sticky feel on your feet.

Thanks for scheduling to come back to redo the couch. I appreciate that

The service was fast and Michael R. explained everything that he was doing.

Friendly service. Carpets looked great!

Service was timely and thurough

that you don't use detergents so there isn't any residue left behind. My carpets stay cleaner longer.

The carpets look great, no bad smell, dried quickly, and everyone kept me in the loop for expected arrival time. Really great service, will use again and defiantly reccomend!

No residue and know over soaked carpets that buckle.