- Phone: 509-582-9000
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based on 8072 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet and tile & grout are clean, bright and spotless. You did have to come back to redo the tile & grout around the edges of the bathrooms. Thank you for making it right! All those I talked to about the comeback were kind, understanding and helpful. Jeremy, who came to complete the work in the bathrooms, was exceptional. Great customer service skills, super work ethic and an asset to your company. We will highly recommend you with the explanation if something wasn't done correctly, it will be made right.
The man who came to clean my carpets, I believe his name is Jeremy, was very friendly and did a great job explaining what he was doing and what other treatments were available. I will request him again when my carpets need cleaning. He did a wonderful job.
Excellent customer service
Very professional and courteous.
We were very happy with the results and even more happy with the service! Jeremy was professional and personable, and did a FANTASTIC job. I would highly recommend Zerorez to all my friends and family. Thank you so much!!!!
Janet Widman and Paul Vowels
Customer service was great on the phone also your technician was very friendly and helpful.
Professionalism of technician. Very friendly and thorough.
Very good customer service and my carpets just look so much better!
Like that there is no soap and drys quickly
The process and products were explained to my satisfaction. Daniel and Devon did a great job!
Better clean up on the wood floors.
Nicks professionalism was appreciated
That it's water and not soap
Matt was great! So knowlegable and very very nice. He also did a great job!
Polite and professional servicemen. My carpet always looks great after cleaning, and the “treatment” saved me from a Kool Aid type stain disaster as promised.
Cleaning of tile floors and carpet was very poor. Called and had the tech back out. Second time was somewhat better, but soap residue was left behind, as well as splashes of dirty water on my wall. I wanted my floors cleaned prior to a visit by my CEO, and was very disappointed. I will never use your company again.
Thorough service and friendly staff. Highly recommend.
Friendly technician.. Clean carpets. Great experience
The serviceman was fantastic!!!
Very knowledgeable, kind, and friendly.
Nick, awesome! Great job, polite, professional.
Carpets look great - thanks again.
Fernando and Devin were very professional and courteous during the duct cleaning. They were very careful to protect the walls and furniture as they moved around the house. I am extremely pleased with their service.
Technician was responsible and thorough.
Results were great!
I like that you don’t use chemicals. Your techs were great and very professional.
And my carpet dried quickly. :)
Fernando is very thorough and professional.
The cleaning services were excellent in every way.
My carpet is clean and already dry. I will definitely use it again.
No chemicals
Nick was great! Friendly and efficient. A great representation of your company.
Very professional.