What our clients think of us!

Friendly workers and excellent job!

Your rep's professionalism and thouroughness

Although they were timely the carpet in the master bedroom was left more wet then the rest of the house and it was the first done took the better part of 9 hours to dry!

We were treated with courtesy—we received an email confirming our setting of an appointment, then a confirmation the day before. Both provided information about our preparation for the cleaning. Excellent! We received a phone call 45 minutes in advance of the technician’s arrival. The technician treated our home respectfully, as he moved through the cleaning process and even place “corner protectors” to prevent scraping against walls and furniture that could not be moved. We are pleased and will call Zerorez again!

Michael was the best!

Easy to work with and the jobs was done great!

Devyn provided exceptional customer service. I would highly recommend Zerorez and Devyn in particular. He truly went above and beyond to make sure I was satisfied with the carpet cleaning!

Your employee was very friendly and explained everything well.

I very much like the equipment they use the products they use and as far as the services they are friendly kind very explanatory and very patient.
I will use them again!!
Thanks Zerorez....

The carpets were not as clean as I thought they should be after paying almost $400.00 for services. The tech was very nice and informative tats why I’m giving a 6 and not less.

The carpets were very clean and looked great. Ace was very professional and answered all of our questions.

The great service and the communication they have to remind their clients about their service.

I like the process and how clean my carpeting feels after you're done.

Devyn did a good job and the carpets are much better.

Great service. Matt was very professional and explained the whole service to us before doing the job

The service person was very pleasant and informative. Took care of the carpet stains without issues.

Came back to take care of a couple areas. Technician was professional.

Almost no stains have reappeared. I'm very satisfied and will use you again

Your team is very responsive. An appointment was made for a convenient time with one call. The tech, Nick, was very punctual and professional. The floors looked brand new when we came back to work the next morning. Your team is wonderful!!

I know how these survey systems work, and I do not want them to effect your employee that was in my home, as he was great. So it's an official 10, HOWEVER:

Minus one point for attempted upsells on other services while in the home. Minus another point for having a 50% off promotion that still requires a $132 minimum forcing people to add additional services.

So, in reality, an 8, to no fault of your employee.

I dislike hearing about upsales as the person is working. Just tell me upfront when I call to schedule an appointment. It seems sneaky and underhanded and I know that's not really your intent (well, I at least hope that you are not trying to be sneaky and underhanded).

Polite and friendly technician, clean carpet.

The cleaning was awesome and Mathew gave me lots of great information about carpet that I was not previously aware of. A great experience!

Super professional

They were informative and did a great job on a timely manner. Appreciate the services!

Do great work!

Once the carpet dried a spot came back. Do you have anything I can purchase to try and get the spot out?

It’s a natural cleaner

My experience with Zerorez was excellent. The technician Jeremy was personable, hard working and very knowledgeable about products and applications needed on my carpets. He also was very informative about other services Zerorez offers. I was able to send with him a wool area rug for an off site cleaning. I would highly recommend Zerorez and will use them again in the future.

The technician was very professional and knowledgeable.