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based on 8070 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very, very friendly people. We have had our carpets done twice in the past few months and they both have done an exceptional job. Very positive attitudes!!
Our technician, Kye (sorry if I have misspelled that) was top notch. We have a lot of problems with pet issues and he was able to get out all of the stains and odor. He was friendly and knew exactly what he was doing. We will ask for him, by name, next time we have Zerorez clean our carpets.
No resdue. Fast dry time.
I felt like my carpets didn’t come clean like I was told they would and it was super fast and when I noticed spots I was dismissed I feel like the job was half assed done I would really like it done over if that’s possible or a refund
Mathew my Service tech was very thorough and my carpet looked great
quick response. quick scheduling
My carpet looks great and the technician was very knowledgeable and friendly.
I like that the products you use to clean the carpets are child and pet safe and did not leave a residue. Your person was right on time and got the job done in a timely manner. I would recommend your company to my friends and family.
Fernando was very nice and very professional. He did a great job cleaning our carpets! I would definitely recommend him to anyone!
Kya was very professional and did a great job. I will be scheduling again in the spring!
Knowledgeable technicians
don't use chemicals
My wife has breathing problems with chemicals, which makes it hard to clean without a reaction. We have used Zerorez twice, and have been happy with the result. Each of the servicing techs that we have had were friendly, and very professional in cleaning our home. As a result, we will call upon Zerorez the next time that we need our carpets cleaned.
Zerorez has great staff that are at your services at any inconvenience. They definitely stick to their reputation with providing true cleaned carpets that last longer. Say goodbye to harsh and affective chemicals and say hello to environmentally friendly powered water. Zerorez has competitive prices that give you more for your dollar. You can FEEL THE DIFFERENCE in your carpets and in your wallet.
I was not happy with the cleaning of my area rug. I don’t expect perfection but it did not look clean.
I appreciated that I was notified about 20 minutes before Fernando arrived. He was friendly and professional and the carpets and furniture cleaned up beautifully. He did a great job.
The cleaning of the master shower grout was very disappointing and was not clean at all. I spent $100 for a job I had to redo and frankly did better myself.
Great service! When I had an issue they resolved it quickly. Would totally hire again!
Devan was very friendly and professional.
You provide excellent product for carpet cleaning, healthy and wonderful customer service.
Smells clean when done
Professional, knowledgeable & friendly. It always comes out looking great.
your company is everything we ask for in carpet cleaning and your agents are very caring and knowlegable
The technician was very knowledgeable and professional. The result was amazing. My carpets have never been cleaned this well. I would highly recommend Zerorez.
You do a great job, your techs are always so nice and the carpets always look so clean.
The technician who cleaned my couch did a wonderful job. He was very friendly and professional.
Got the job done. Employee was polite and listened to where I thought the bad areas were. He was aware of my budget constraints and took care of my carpet cleaning needs. The equipment blew a breaker in my electrical box of which Zerorez said they would reimburse me for the breaker purchased from Home Depot. Good people, good company and good service.
I pointed out an area that needed attention and it appeared it wasn’t even touched. I think it is where the customer had to move the bed over but Zerorez staff must not have gone back to clean the area after we moved bed. He had already supposedly finished the room and most of the areas before he told us he does not move any furniture at all, ever. Despite previous staff shifted the bed without objection. This idea that sliding a single piece of furniture is not possible, yet not telling customer they were not going to do it and leaving the room as though it was finished is ridiculous. The Zerorez staff was respectful otherwise.
Floor is still wet 30 hours later, i asked to have an area rug done as well and it didnt get done. I wasn’t advised the additional 45$ for stain treatment. The edges of carpet are also untouched. Overall disappointed
Quick and looks good when done.