- Phone: 509-582-9000
- Visit Website
based on 8070 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not completely satisfied after paying almost $200. Couple of traffic areas still look dirty after carpet was dry & vacuumed. Would like you to redo these areas.
The rest of the carpets look good.
Technician was professional.
Very professional technician who explained the procedure and tested spots. I dried looking like new.
Service was amazing and fast. Technician was professional and courteous. Carpets were dry within a couple hours. No chemical smell!
Excellent customer service and cleaning product. Our carpet is now clean, fresh and soft to the touch.
They leave little residue behind, unlike all other shampooers
Matthew is careful of wall corners and furniture.
He explained options for our various carpets and different soul levels.
Professional and likeable.
We asked specifically for him and will do so again.
The guys did an excellent job on our commercial carpet tile. Looks almost new again after 9 years!
Great job!!
Our experience with Zerorez was great! Talked to them at the home show and they did not disappoint. Easy scheduling, friendly office staff and loved our technician Jeremy. He took extra care to do a first rate job. We had Jeremy clean and condition our leather furniture and couldn’t be happier. We have tried several carpet cleaning companies including chem-dry. Will be calling Zerorez again.
Happy Customer in Pasco, Wa
Very professional and courtuous. Over all very happy withe the service.
I was impressed with the quality of the work and how quickly it was done. The carpets were clean and dry. Super job.
Service tech was GREAT.
The education I revived from the tec. on the product and process and the outcome of the service. now we will see how the service performs over time.
Professionalism. Great customer service. Great cleaning job.
No chemjcals
Professional services.
It was great being able to get my service the same day I called in. Devon our technician was very friendly, knowledgeable, and thorough. The carpets feel so soft and clean and only a couple of hours to dry.
Friendly and courteous.
We had our carpet and couches cleaned and have used zerorez for carpet cleaning a few other times. The carpet turned out great, I love that there is no residue after. With our couch, we got the pet treatment as our dog has had accidents before. The couch looked clean but still smelled, even after a few days of drying. I just recleaned it myself today (a couple weeks later) and pulled up tons of dirt. Not sure what the standard is for couch cleanliness but I had higher expectations since the carpets have always come out great.
No chemicals or soaps are used, eliminates the odors sometimes left behind.
Great customer service, wonderful results.
Great customer service and clean job. This is the 3rd time to use Zerorez. I highly recommend them.
We've used Zerorez a handful of times in our new house and we're always really pleased with the service. Carpets get clean and look/feel great afterward, and they definitely dry noticeably faster than the old days when we used other cleaning services. Highly recommend!
Cleaned my 15 year old carpet . Turned out amazing
I like the Zerores empowered water for cleaning the carpet as it does not leave a residue to attract dirt. The pretreatment used is also very effective. I also like the carpet protectant. Your service technician Davyn cleaned my daughter's carpets on September 27, 2018, and we are very pleased with his work. He is very thorough and knows the Zerores system and its products, and is a good sales person. Davyn is very professional, and we have scheduled Davyn to come back again on October 10, 2018 for more carpet cleaning.
Made my carpets smell and look much nicer!
My floors and chairs look fantastic. The technician worked so hard and I was so impressed at his efforts to get out a stain on my chair. I am absolutely thrilled! I can’t thank you enough
Our carpet looks amazing and smells so fresh. Thank you.
The carpets look and feel so clean and fresh! There is no chemical smell or “crunchy” feel like there has been when we,be used other companies. We had some tile done this time as well. I was shocked at how clean it came. The tile and grout looked new!
No chemicals. Prompt, friendly, k knowledgeable staff.