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based on 1734 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Shaquis gave a great massage. I'm extremely happy with the experience.
Felt very comfortable and relaxed
I was pleasantly surprised when I called in on Thursday and they were able to get me an appointment that Saturday. The atmosphere was relating quiet ad cam
My recent massage was wonderful. The therapist focused on areas that needed more attention.
My only complaint is that the cost is higher than I would like.
Very pleasant and good customer service. Didn't talk much be that's okay I enjoyed the massage and the soft music. The massage bed was nice and warm and helped me to relax. I'll be back again.
It was fine. My masseuse was kind of judgmental.
We appreciate all feedback, and would like to hear more about your experience with your massage therapist. Please give us a call if you'd like to discuss in further detail: 248.625.7300.
My massage was excellent.
Friendly staff at the front desk. Amazing therapist. Flexibility in terms of using my prepaid sessions.
Facial by Valerie was excellent!
very friendly and knowledgeable staff
Thank you. I will be back.
Easy
Good staff
They were very through, both of the masseuse were very professional and courteous.
Alway relaxing. Welcoming staff.
My massage therapist was good and the accommodations were comfortable and relaxing. Nice place but maybe a little pricey.
My masseuse seemed novice at best. I was expecting a pleasant experience. She did not communicate well with me, and seemed as if she knew very little about the musculature and lymphatic system.
Anthony, we are sorry to hear about this experience with Juanita. Thank you for your honest feedback and we appreciate resolving this over a phone call. We hope to see you again soon.
LaVida communicates well with clients. Alisa is great! She really helps ease my husband's and my physical issues.
the massage was great - Heather focused on my most stressful areas. The facial was great too.
First time with Elizabeth, and she did a great job! Very relaxing which is what I was looking for.
Friendly staff
Very warm cozy environment
Professional
I LIKE THE PEOPLE THERE AND THE QUALITY OF THEIR SERVICE.
Thank you for your continued loyalty as a client and for your feedback! We're so glad to hear that you enjoy your services with us. We look forward to seeing you again soon!
Always clean and relaxing atmosphere. Love Lucy, Dean, Iris, and multiple others!
Nice and clean, Selene was great, i left feeling wonderful
Staff/front desk was very friendly & helpful!
Sasha is wonderful and I love my membership✌🏻
I had a massage with Tamela. She asked me questions regarding the pains I was experiencing and areas of concern. She definitely listens and nailed it! Just the perfect amount of pressure I requested and exactly the areas I wanted her to focus on. I am definitely coming back!
Alayna was wonderful. Very friendly and professional. Lady at the front desk also very friendly. Highly recommend lavida massage.
My facial was amazing! Shirlet was friendly and super knowledgeable.
Friendly
Professional and friendly