- Phone: 248.366.4611
- Visit Website
3093 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Facial missed some major areas. During process, no explanation. Products smelled bad. Was told samples would be given at end & I received 1 open tube (no lid) sent away with me as is. Before all was discussed & agreed, even though the technician didn't wan't to do what I was scheduled for because of her "disliking" the machine needed. I left feeling sad & low, not regenerated as I had come there for. I tipped well above the already expensive service experience.
I love the massages I get at Lavida. The staff is very friendly and it's so easy to book a massage.
Friendly and helpful front desk for first time client.
Rooms are clean, facial products used were excellent, very professional aesthetician was kind enough to explain what products she was using and its purpose as we went along.
Dan was excellent. Did a great job.
Rosa is great and they make sure to stay on schedule.
I don’t get massages regularly so I don’t have a preferred masseuse, but everybody I’ve had has been great.
Easy parking, very clean, pleasant people.
Sandra, Selena, Michael Ray and all the staff are very nice and listen to my needs.
Not crowded, excellent massage therapists, comfortable and inviting facility.
Very kind employees!
The moment you walk into the spa you are in a beautiful relaxing atmosphere. The massage therapist Andrea was very competent and pleasant.
Staff is friendly and professional. Facility is attractive and clean.
Friendly and professional people. Nice clean facility.
Jessica gave me the best facial I’ve ever had! I knew right away she is an expert in her field! Beautiful spa! Great staff! Would definitely recommend this place!!
Very professional worker know their jobs
Julis, my therapist.
Clean, relaxing atmosphere. Good massage therapist.
Staff is friendly.
Thank you for your feedback!
massage wasnt that good
madison is knowledgeable re the products used and is gentle in suggesting ways the client can participate in ways to help throughout the week/month in good skin health. she has a good touch.
Lovely staff, and excellent facials from Lata and Sarah both!
Massages are excellent. Would love to utilize salt room but would love to see foot relaxation in there foot bath followed by foot massage.
Your massage therapists are very knowledgeable and professional. Christian is truly gifted - he’s been working with my husband with injuries from years of playing tennis. Michael and Leigh are also favorites of his. I carry tension in my neck & shoulders and Marie G always hits all the right spots for me! Erin is amazing, especially with arms, legs, and feet. Maria is the perfect relaxation therapist. Cheryl & Lavette both go deep and yet I still slip into a snooze. Bathshua has a rhythm that is very soothing. Lori is very thorough and knowledgeable. Michael Ray has just the right touch. I could go on and on! Love this spa and the monthly benefits.
Clean business, kind and professional staff.
Everyone was very nice and the services were great!
The masseuses were incredible and thoughtful. Made my daughter’s first massage a great one. Took time to know her & gently resolve any angst. Will definitely recommend again.
The massage technicians are always professional but incredibly friendly. They take time to listen to your needs for each session and I never feel rushed. The atmosphere is soothing and relaxing
Hi Denise! Thank you so much. We're glad you enjoyed Ramona's session this time! And generally, thank you for the compliment to the care we take with each guest, every time. We are glad to have you and we look forward to your next visit soon! -Umang (owner)
Front desk staff Jasmine, etc. Are friendly and Heather is outstanding!
I appreciate the staffs responsiveness to my calls for setting up an appt. I always look forward to my massage appointments!
Hi Dianna, Our clients are our main priority! Were so happy to hear that your experience here went great, we look forward to seeing you again.
Clean environment, well trained staff.