- Phone: 248.366.4611
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based on 3787 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had went to LaVida this past week for the first time. My husband bought me a gift card so I choose the facial. The staff was very nice and knowledgeable. I was taken back on time for my appointment and went into a room to start my facial. If I had to change anything was that the room was to dark and small. The lady doing the facial did a great job and while giving the facial was letting me know concerns about my skin and products to use. I appreciated her advice, but totally forgot by the time I left. I would recommend a print-out of the advice and products to use. This would increase LaVida's sales in the skin care products that you can buy at the salon. Also the receptionist was pushing me to buy a membership when I was leaving which was someone what a turn off. I will come back but now know what to expect.
Thank you for your input. This is a fabulous idea. I will be implementing this today.
The ladies at the front do try to offer our benefits program to all out guests. It is a benefit to those that plan on coming back that will save them cost, hassle and gives clients perks.
We will see you soon!
First facial and full body massage that I ever had and they both were amazing.
Mr. Mack is a true professional and master of his craft
Extremely relaxing as soon as you open the door! Raven was great, she worked out all of my stress! It would've been so easy to take a nap.
The front desk receptionist was extremely helpful & kind. She offered to get me water while I filled out my paperwork. Leslie J did an incredible job. She focused on all of the spots that I indicated were sore, and she allowed me to relax during the entire visit. I didn't feel pressured into a membership while checking out, which made me consider it more. Overall, a great first experience at LaVida!
Calm relaxing environment. Always feel rested after a massage. The masseuse is hit or miss. Some not so good and some great!
Dylan does an amazing job and is always very professional. I appreciate the service so much!
Inconsistent massages.
We apologize if you are experiencing an undesired inconsistency between your massages. We appreciate the feedback and will use it to get better. We are always here if you need help finding the right therapist for you based on your personal preferences!
Great experience from the moment I walked in. Friendly and welcoming at the front desk and Cheryl is amazing!
Can’t wait until my next appointment!
The young lady that did my massage was very professional. And she greeted me with a smile. And I truly appreciated that after a rough week. Best Regard Ms. C
Hello Jackie, I'm glad to hear we can brighten your week up with one of our massages. We would love to have you back with us-management
Tina. Sh’es the only one I see
Hi Larry, We are glad that your are enjoying your sessions with our Therapist Tina, We are looking forward to seeing you again !
Great massage !
great massage by Danilo!
Danilo is an amazing asset to our team! We're glad to hear that you had a great massage!
The service was great. Everyone was nice, caring and professional.
The entire staff was extremely courteous & kind. This was my 1st visit & would definitely
visit again.
I started going to LaVida because their prices were the best. Prices have gone up are not as comparable as they once were but I have always had a great massage no matter who massaged me.
Clean and beautiful facility with a knowledgeable and professional staff
Everything!
Quality, relaxing massage
Thank you for your review! We're glad to hear that your massage was relaxing, and we hope to see you again soon!
I liked the customer service! I like how easy it was to schedule.
Very clean friendly staff
The hours are convenient and the staff is very friendly. Plus, most importantly, my massage therapist, Erica did an excellent job
Bring back 2 hour massages. Also make it more convenient scheduling appointments
Hi Leann,
I left you a voicemail earlier if you can give us a call back. We have a few great massage therapists who offer 2 hour massages. We would be more than happy to get you booked. -Manager
Nice staff, nice atmosphere, easy to schedule via the app
Thank you for your review! We are so happy to hear you have enjoyed your experiences with us, and we look forward to seeing you again soon!
The owner was very considerate. I'm very happy with this location.
I gave my loved one a professional massage therapy at Lavida Massage for a birthday gift and she absolutely loved it!
Her 60-minute Swedish Massage therapist was Danielle who gave my baby great pleasure with her massage that she was totally relaxed and fell asleep after arriving home.
I absolutely recommend Lavida Massage to anyone looking to give a great gift to someone special in their life, or your own self.
Nothing, everything is fine, my 1st time to a massuse
Thanks for your feedback! We're glad that we were your first visit for a massage, and we hope to see you again in the future!
Lori is the best message therapists I have had!! She is veryy conscious of my needs especially with my back and spine! I appreciate her more than words can say!
I love that on e you walk in the door it feels like you have stepped into a relaxing spa retreat. I find the entire customer experience to be very clean and friendly.
Solid, comprehensive massage