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3611 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Attention to clients needs. Listens and focuses on area of need rather than just standard message.
Michelle was great, staff very pleasant, facility beautiful!
Always provides excellent services in a very clean environgment
Wonderfully courteous staff. Great massage from David.
Thank you for taking the time to review us, Barry! We are so glad you enjoyed your massage with David and we look forward to seeing you again in the near future!
Kyra Store Manager
Wide variety of services and love Rostana
Loved the atmosphere, the staff and the degree of professionalism.
Very relaxing atmosphere!
Very soothing
Excellent
I was told to come early to my appointment. I booked a new client 60 min massage. When I got there the lady at the front desk was very pleasant and Liz my massage therapist was very prompt. She even took me a little earlier then my appointment. She asked me questions about what I wanted to achieve and problem areas. Then she addressed them with firm pressure and checked in on me to ensure there depth of pressure was ok. I felt very well taken care of and intend to return soon.
Good atmosphere, great staff.
Great customer service. Relaxing setting with fantastic staff and loving hands!
Great relaxing atmosphere - positive and pleasant personnel
Service was excellent with Nala. And the place is so clean and relaxing.
Everything- nothing to complain.,
Overall everything was great.
Wondora is just the best!!! I never leave disappointed.
I was advised my therapist would be a more deep tissue and I spent an hour with her holding my leg and her doing deep breathing . She asked what we needed to focus on and I told her. I also stopped her during the massage and told her what I needed and nothing changed. Like an idiot I paid $120 to have someone hold my foot instead of the deep tissue massage I was advised therapist could provide.
Hi Alma. Thank you for reaching out. I'm very sorry to hear that you didn't feel like you got what you needed out of your appt the other day. I spoke to your therapist after your visit and she let me know that the ankle you wanted work on was already very swollen. She used as much pressure as she was comfortable using in that area and didn't want to do anything too deep as that could have aggravated the area even more. Massage has a plethora of benefits, but it can also worsen a preexisting injury or sore area if too much pressure or the incorrect technique is used. If you would like to discuss your massage in more detail, I am available to chat. You can call me at 206-937-8432. Best, Sam (LaVida Massage manager)
Makes me feel comfortable getting a massage
Quality services from knowledgeable staff. Spa and areas are kept impeccably clean.
Jasmin was wonderful! She's really good at what she does. Thank you!
Great massages. Nice relief for tight muscles and knots.
Warm, inviting, friendly, great message
Randy is wonderful. Best massage ever.
Thank you for your feedback! We are happy to hear that you had such a wonderful experience with Randy, and we hope to see you more often!
Friendly staff, welcoming and relaxing atmosphere…. Great service… I like how they will contact me with specials or openings!!
Great staff, Brenda is an excellent massage therapist, wonderful products and helpful desk staff
My massage with Shaun M. Was very good.
He was professional, attentive and his massage technique was both therapeutic and relaxing.
Thanks again Shaun!
the make you feel relax as soon as you come in. profecional and exeptional massage . allison was amazing helping this momma relax . already booking next apointment.
AJ is the best!! Great massage. Hits every spot and sore muscle.
I like everything except that my monthly credits don't apply to products.