What our guests think of us!

Your return policy for products is ridiculous ! I will not recommend Lavida and I am cancelling my membership….

Might you rethink the return policy? How many more unhappy customers are there that don’t tell you what is bothering them?

So sad!

My massage with Gretchen was excellent. The front office staff were great, too. Highly recommend-would love to go back and request Gretchen again!

The staff is extremely helpful and friendly. I always look forward to my monthly massage.

Very professional staff and Aldo very personable, wants to hear about you individually! Thanks!

The reception area was very nice and welcoming, very spa like. The room was a different. Very sparse and cheap looking. Not warm and welcoming at all

The services are done with care. The staff is exceptionally friendly, very professional, and make one feel as if she is the only client of the day. Thank you.

Ive been coming here for about 6-8 months. Charisse is absolutely amazing! I only book with her and I always feel so much better after i leave. Every month i go and it’s definitely a part of my self care routine.

Professional & friendly and thorough explained products. Made suggestions not pushy

Very friendly staff. Experienced technicians that create a very comfortable time what ever the treatment.

Stephanie is great, as are the other I’ve been to see.

Relaxing and so worth the money. Maggie was knowledgeable about skin care and took the time to answer my questions. My facial was amazing! I will be coming back!

Facility and people are nice

Katy was very professional and respectful. She spoke clearly and did a very thorough job. She communicated clearly and was respectful of my privacy. Would highly recommend

You helped me relax when I needed it most

Great massage and customer service.

We went as a group of 7 - with staggered arrivals and all made sure to arrive early to complete paperwork. Of the 7, 2 had terrible experiences with the same therapist (Client A and B, respectfully) - Ms. Vidia/Lydia (unsure of spelling) was her name.

For both clients she worked with on this visit, the therapist made extremely offensive offhand comments about their bodies. For Client A - she insisted on a facial massage, randomly asked if the client "ate bread" with no explanation as to why or connection back to the massage, and then remarked "gobble gobble" while working on her throat - making the client feel extremely embarrassed about her body. At the end of the massage, to add insult to injury, the therapist told the client exactly how much to tip her before she was allowed to leave the room.

For Client B, the therapist talked the entire massage, asked endless questions that ranged from deeply personal beliefs to intense work-related topics. The therapist started the session by disappearing for several minutes and then spent a good amount of time adjusting herself/the room before she jumped right into a deep tissue massage on Client B's back. Her continuous questions and need to have a conversation with Client B was beyond distracting and made the entire experience very stressful. Client B was interrogated about her tattoo of a sun/moon goddess, and told by the therapist that she "did not like it because it was not a goddess tattoo" - which left the client stunned and embarrassed, as the therapist kept insisting on re-examining the tattoo and making statements about how she did not like it. In addition, this therapist repeatedly told that she could not give the pressure that was asked as she had her own injury that kept her from being able to give the type of massage requested.

For the others in the group - they all had wonderful experiences that were very relaxing. The atmosphere of the spa was very peaceful, and had a luxurious feel from the moment you walked in the front door.

I was very happy with my last two sessions. However, everyone there is wonderful.

Great atmosphere, lovely front desk staff, and amazing massage therapists. I was able to seek relief with the issue in my neck. Have a lot more work to go. Definitely need to come in monthly!

Massage therapist talked the entire time, and didn’t ask me if I wanted to be talked to. Also, did not ask me what type of massage I wanted or intensity.

Nice people. Asked for what I got last time by same masseuse-type of massage wasnt wasnt noted by masseuse- so didn't get what I came for.

Devon was absolutely amazing! She's very passionate about her services and targeting my needs and helping me feel better. Definitely recommend her!

Everything was good - I was late and misjudged traffic

little more privacy when changing...even if it's just a curtained area

Leigh is fantastic! Firm, thorough but sensitive to my body’s reaction to the pressure she is applying.

The massage therapists I've seen are very knowledgeable and I love the remodel of the spa.

Jeffrey is great. Front desk staff are very friendly.

I am thrilled with your massage and facial services!

I recently spent a relaxing hour at LaVida, getting a massage that eased tense muscles and daily pressures. Everyone on staff was cordial and professional and Karen was superb. Looking forward to more visits.

Jody was phenomenal!! Did a wonderful job and will be coming back.

Provide a way to clean the oil off; not increase prices without warning