- Phone: 248.366.4611
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3030 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I always have an amazing experience at LaVida. Freddie is a stellar therapist that really knows his stuff. I left feeling relief from my problem areas and feeling very relaxed. The receptionists do a great job of pairing you with a therapist that will be a good fit and are always very friendly! The spa is clean and very spooky at the moment - the Halloween decorations are so cute! Thanks, LaVida!! :)
Thank you for your kind words, Denise. Wow - you've been coming to LaVida since 2017! Thanks for being a long time client of ours. -Sam :)
Lam knows what he is doing!
Hi John! It was great meeting you the other day. Thanks for becoming a member and we look forward to seeing you at your next visit. Best, Francis
I enjoy the massages & all of the staff especially Kodie & Debra!
MY COMPLAINT: is that I can't use my bank the way that works best for me. For example, I prefer 90 min. sessions but don't book them that way because I either have to pay more $$ for the additional 30 min. or give up/donate 30 minutes from by bank. This is because your computer system can't deduct 30 minutes from my bank & is only set up to deduct 1 hour session according to what I've been told. You all suggest that I can use another 60 minute session in my bank to cover the 30 minute session or pay additional $$ to cover the 30 min. Why can't it be adjusted/fixed in your computer system so that it's a win/win for both of us? For me, a 60 min. massage doesn't allow the therapist to take their time & focus on multiple areas so it comes across as being rushed hence the need for 90 minutes! Fortunately, Kodie is ok performing a 2 hour massage; otherwise, I would have cancelled my account a long time ago, but unfortunately, most therapists aren't willing to perform 2 hour massages so it limits who I can book w/ & when I can book. Frustrating & needs to be addressed!
Marie at front desk was extremely heloful in helping me coordiante multiole future appointments. Rhyss gave terrific massage. Knots that had been there for ages are gone!!
Young was very good and I thoroughly enjoyed my massage!
Michelle specifically is amazing.
Target the area that you requested.
First time facial for me was wonderful! Love the friendly comfortable setting.
You have great services and great people worklng for you.,
Shakara is an excellent therapist and the reason I continue to return to LaVida.
I was surprised that as a member my cost for therepy had risen by 30.00. I will be forced to alternate months in order to continue using LaVida. Is that a possibility?
Erin always does a great job! She always asks me what is new with me and no matter what i say she knows exactly what my massage needs to focus on.
Andie is amazing. She is truly one of the best Estheticians I’ve ever had.
Wonderful services, staff, and customer care. Beautiful setting and just a great place for spa treatments.
I’m always greeted and feel welcomed upon arriving.
Zak is wonderful and takes care of my needs.
I always enjoy my message and feel amazing after.
Yvonne<3 thank you for your review!! It was so great to finally see you again. We appreciate your loyalty throughout the years and are so grateful to have you as a guest at our center. Sincerely, Manager
Oriana is an excellent therapist.
I made the most of booking a much needed massage at the end of the day (515). I could tell my masseuse was exhausted. I was disappointed.
Everyone is very friendly and professional and on time!
Wonderful, professional
LaVida is a wonderful place! Dian is the absolute best!!!!
The clinic was very clean. Receptionist was friendly and knowledgeable. Therapist was informative and professional!
Everything was clean and welcoming.
Nicole did an amazing job on my massage and she even noticed were a tight muscle that I was having problems with without me telling her. Great job LaVida!
Friendly atmosphere. My Massage Therapist,Andrea is excellent!!
I would have a hard time recommending for a tentative client.
I don't think you're always as careful in draping as I have had at other places. I want to feel safe and cared for. I think you could do better in that.
The massages have always been good. And ultimately I've felt safe enough to continue coming back for a couple years.
If I knew someone was confidant and comfortable with getting a massage and needed a new place...I could recommend.
We are sorry you felt less than 100% comfortable during your service and have already begun a review with our staff to ensure all proper procedures are still in place. Thank you for expressing your concern. We take great care to provide a safe, comfortable environment for our guests and staff alike. Anything less isn't tolerated."
Sincerely,
LaVida Massage - Management
All members of 'front desk' staff I have interacted with have been exceptional. Very professional and helpful.
The calls to take cancelled appointments really help me out as my schedule is chaos. Sometimes the 'out of the blue' offer is just the right one.
Lori (therapist) is fantastic. Highly skilled and professional. My lower back especially thinks very, very highly of her.
All of these comments are referencing the Old 41 Hwy location as it's the only one I have been to. I am just hugely impressed with the operation in general.
Over all I felt my experience was great, however I found a personal therapist then meets and exceeds my needs.
Hello, thank you for sharing your feedback. We are happy to hear that you enjoyed our services. Sincerely, Manager
Very efficient.
Good massage.
The variety of services
Clean, friendly and competent.
Latta is always so caring and insightful. She is amazing!
Your technicians are superb, and your front office. Staff is amazing!