- Phone: 248.366.4611
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based on 4355 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
nice people
My plan yesterday was to quit the monthly massage since I have not been 100% satisfied with the services provided. There have been a few mishaps and just felt like it wasn't worth it. I tried a new person yesterday, Anthony. I have already booked another massage with him he was fantastic! Even told him I found the one!
I would also encourage the person in the room next to him to shut up while doing services. Her talking with her client did disrupt my service being provided. The walls are paper thin and I like a quiet environment when trying to relax - I really do not want to hear the other two next doors full conversation.
The front desk assistants were very nice and accommodating and the massage therapist really listens to your needs! I will definitely be returning.
Jessica, thank you for leaving us this kind review! We appreciate it. Looking forward to seeing you again soon!
Jamil did an excellent job. He was very professional and made sure I was comfortable with the level of pressure. I’ve already told some of my friends they need to make an appointment.
The message was not good at all. She was very nice but that was a waste for me. Sorry
Jon, we are so sorry to hear that you did not have a great experience with our center. This is very unusual for our staff and we would love to get you back on the books with someone else that can give you a better experience. Please do not hesitate to call out front desk.
Ashlei did an amazing job learning about my problem areas (sciatica, tmj, headaches etc) and focused on those areas. She was kind, thorough and responsive. I will be back for sure.
Kathy, thank you for sharing your experience as a first time guest. Ashlei appreciates the positive feedback and we look forward to seeing you back for regular visits! Sincerely, Manager
Knowledgeable and effective
professional, affordable, high quality massage services in a comfortable and pleasing setting.
Knowledgeable
On time
Excellent personal care
The absolute best place on Long Island for skincare and massage services!
Keesha did amazing!
Hi Joseph, We are glad that you enjoyed your massage with our therapist Kicha. We hope to see you again !
everyone at La Vida is super friendly, the ladies at the front are always welcoming and always smiling and helpful. the new facility is clean and beautiful. The relaxation room is calming. Rachel my esthetician is amazing. She's personable, she's experienced, she's just incredible.
Always prompt and accomodating when making appointmnets.
I have been coming to LaVida for years now and have recommend LaVida at every opportunity.
As a result I have gotten our best friends into a once a month couples massage, and they love it!
Keiko is amazing!!! She finds issues I didn't realize I had. Further, she has helped me immensley with my recovery from two hip surgeries within one year as well as my back issues. She has also given me stretching exercises to do at home.
Keep up the great work!
Happy Holidays to all.
Name removed
Always pleasant experience. The masseuses listen well to one's goals for the session and, in my experience, tailor their massages accordingly. The environment is relaxing and pleasant.
Felt very relax, great massage
Exceptional servive
Many things. Massage, personnel, products
Professional, and clean
Availability and great staff and therapists
Great customer service 😋
I see Ashley once a month and she’s the best
Self care is the best thing you can do for yourself, and LaVida is a great place to treat yourself.
Kay is amazing! She is the reason I’ve kept coming back every month for the last year. She is amazing at what she does and my body thanks her! 😁
The atmosphere, the customer service, very relaxing. Would suggest the 90 minutes. The 60 minutes goes by too fast.
Kim! I wholeheartedly agree. Laura + 90 minutes = heaven :D. We as therapists agree - both for the guest and the therapist, a 90 min allows for a more impactful session as we are trying to focus on balancing a full massage experience with the therapeutic need to get each guest pain-free or stress-free in the way they most need. We will see you soon! :) -Umang
Friendly and professional. Knowledgeable massage therapists that are patient, and listen to concerns.
Marvalene did a great job
Place was very clean & the staff were friendly & very helpful- Angel gave me an exceptional massage!
Maggie is a fantastic aesthetician. Knowledgeable in her profession and thorough in asking about your skincare routine, and addressing any issues she observes at the time of the appointment. This business uses great skincare product lines.
Since August I've experienced nothing but disappointment. This location cannot seem to keep staff, have issues with technology and doesn't have proper resolve for issues. I use the app to schedule my monthly massages throughout the remainder of the year (starting in August). Each month, my therapist has been changed for a host of reasons, my appointment time was incorrect (for to technology) and/or my don't has disappeared from the company's computer while it appeared on the app. No one can resolve the issue or even make a suggestion to rectify all these issues. So I did it myself by cancelling my membership. I'd been a customer for over a year and the only thing that anyone had to say was I wish there was something I could do to keep you. No one even tried! Very disappointing! Each month I sat with the front office staff and reviewed my next appointment to ensure that it was correct. Once verified and confirmed, I'd leave excited to return in a month. Each month I was more and more disappointed. I won't be returning. I've seen spoken with a friend who had the same experience. Please do better! I've also found a different business to frequent.
I am sorry we weren’t able to fix your concerns the way you would have liked.
Bekah - Owner
I was recommended to your service by my chiropractor who works in the building next door. Apparently, my body was pretty tense as i haven't had a massage before. I have a couple of major sore sports that need to be massage out and I discussed my concerns with Jessica before we started. It was pretty relaxing for the most part. I imagine then next one will be more so.
Overall, it was a good experience.
Thank you for your feedback! We are happy to hear that your massage with Jessica was relaxing, and we look forward to seeing you again soon!
Hannah was great, thanks!!