- Phone: 248.366.4611
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based on 2371 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hi Amy! So glad you are a frequent visitor and that your experience is consistently wonderful! To'Nia is an amazing massage therapist, and we're glad to have her on our team. And our front desk goes above and beyond to keep things clean and looking spacious and relaxing.
We look forward to seeing you back soon! -Umang (owner)
customer service and quality
Quick, convenient scheduling of appointment. Great massage!
It's good, I just don't have many friends that buy massages
Appts very limited, last time I checked open appts were not available for 2-3 weeks
Marissa was very professional. I will highly recommend her.
Attention to detail and quality
Everyone is consistently nice
Laura is amazing!
Great massages
Colin was wonderful! Also the nice lady at the desk was very pleasant.
David gave the best massage
Wendy, thank you for leaving this great review! We are so happy to hear that David gave you the best massage. Looking forward to seeing you again soon!
Loved my facial
The facial was way too basic, I honestly didn’t see the difference in my skin. I was expecting more quality products
I like the professionalism of this facility , the ease of booking and the amazing Karelys. She listened to my issue and attacked the problem areas. Thank you.
Jeffrey was great! Very professional!
Friendly and clean
Front receptionist was NON welcoming (new client) and very cold. It was clear I was a bother to her. It actually was so uncomfortable I almost left but as I was getting up my masseuse called my name. Jess was great. But I do NOT give my money to an establishment that has zero customer service especially at the front desk.
Dear Client,
We are very sorry for your unpleasant experience. Rest assured this was an exception, but we will surely address your concerns to ensure no other client experiences a cold reception. We are very glad you have liked your therapist and had a great massage with us.
Receptionist was kind, patient and attentive.
Message therapist was professional and caring.
From the moment you enter you can feel the professionalism of each of you!
Fabulous masseuse and wonderful experience.
Had a body massage this week with a gift card from my kids! It was wonderful!
Ruth, thank you for leaving us this great review! We are so glad that your massage with Deniese was wonderful. Looking forward to seeing you again soon!
My massages are always customized to what Im looking for. I can call and ask the front desk for an appointment and they will ask what type of massage I want. When i wanted deep tissue, I got Major and he was great. When I wanted to juat relax, Leah was perfect. And when I was having trouble with my back, I had Amira and although I was sore for a couple of days, then my pain totally went away.
The center is always clean and smells great. I love being a member here.
Welcoming staff, great massage!
As a first time, I enjoyed it from the smooth check in to the calm and relaxing service. My masseuse Marqualia was perfect and everything I needed to relax. Great conversations and made me feel very comfortable. Plan to sign up for monthly service so my mom and I can go often.
I went for my first massage at LaVida yesterday. I'm 7 months pregnant and Karen was great. I felt very comfortable and told her where I had been experiencing pain. I felt so relaxed and better after getting a 60 minute massage. I definitely will be going back and highly recommend this place. Everyone was very nice.
Everyone make lane you feel welcome and comfortable. Anthony gave me the BEST deep tissue massage I’ve ever had! He’s AMAZING!
Carkeisha is the best! Desk staff is friendly and helpful, too.
Shayna, we are so glad that Carkeshia can give you a great massage. Thank you for leaving us a great review. We look forward to seeing you again soon!
Nice guy listened well
Hi Tim! We are really excited to hear that Tyler was a great fit for you. We look forward to seeing you in again in the future. Happy New Year, Sam
Excellent service!
Clean and relaxing atmosphere! I always have a wonderful massage and experience