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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very prompt and attentive service. Tom was great and explained everything he was working on and what he repaired/replaced. Very happy that we went with Standard for both install and maintenance!
Reduce the cost of simple adjustments.
1. Did not care for the sales approuch. Sales person did not ask what I wanted as much as what they thought I needed. Some of the specifications for the products quoted were rated higher than was necessary to be 100% functional and the most efficient for our home.
2. The price quoted was to high.
3. I purchased from another very good company.
Your staff are ALWAYS on-time and professional (and personable).
Very knowledgeable.
Thanks
Quick response. Reliable company.
Your services are provided by professionals who always let me know that I shouldn't hesitate to contact you with questions or concerns. Your techs are pleasant, courteous, and obviously considerate of the fact they are entering the customer's private space. They clearly and carefully explain what they will be doing, and are open to questions and concerns. I've found Standard Heating to be a good company to work with. Love the new furnace and air conditioner. My bills are much lower and my comfort level much higher.
Standard Heating has been very reliable. The tech is on time and knowledgeable.
Denise seemed very knowledgeable and was good at explaining what she was doing and why
Fast, courteous and knowledgeable technicians.
thought 100.00 for what was done on first call was too much fee.
Have two coming out Weds AM to go up on roof and look down chimney. Might change my mind on overall value once this call is completed.
Man( Mike) who came out....is a pro
Dave was an exemplary representative of your customer service.
Ease of scheduling, fabulous crew, great work at competitive prices. We recommend you all the time.
Nice people always
great guys, great service
Very professional, nice, answers all of my questions.
TECHNICAL EXPERTISE, COMMUNICATION SKILLS
Well trained technicians.
Professional and always on time. They get the job done right the first time.
Professional and friendly, explain what you did and if you found any problems.
Very prompt, friendly and professional.
Knowledgable,prompt, thorough, friendly
Thanks for your help.
Responsive, prompt, courteous, thorough.
From the purchase of our furnace and A/C to tune-ups, we have been very happy with the service, promptness, and professionalism of Standard Heating and Air Conditioning.
The technician, Jeff, was very helpful and friendly.
Responsive, good follow thru.
Prompt, competent service.
Polite, nice people to work with, honesty