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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional
They are here when they say they will be here, they call ahead, the are clean and don't track dirt through the house and the do a very good technical job.
The Experienced workman, who was kind enuf to sell us a service plan
Your employees are always courteous and professional, and they do excellent work.
Quality of products (furnace, a/c), quick responsiveness when problems arise, professionalism & courtesy of service personnel--both those who answer phones and those who come to the home.
We are very happy with Standard Heating and AC. The technicians are prompt, professional and friendly. They do a great job every time they are here. They make us feel like our business matters to them. Most of all, we TRUST them. To do good work, to be honest and to be professional. Overall, we highly recommend Standard Heating and AC to anyone!
Friendly.
Elliot was great!
Reliable service from people we trust.
Good products, good people.
Prompt, skilled, reasonable price.
Dependable and thorough
service people .
the range of time in which you allowed for scheduled visit. Would like if it was between a two hour time period
We were very pleased to work with both men who serviced our furnace and air conditioner. Both exhibited professionalism and were very friendly.
Better price
Fantastic experience, tech was very knowledgeable and an extremely good guy.
Your rep,kyle Deering ,was very knowledgeable and listened to my needs and circumstances.
It was prompt, proffesional, and trustworthy.
Professional
Courtesy
Clean
Prompt
...only negative was a side grill/panel on AC unit was dented ...to be replaced at no charge
The professional work and the knowledge that you are being treated honestly.
Great technicians
They clearly explain
Thorough check of the AC unit and made some recommendations to keep it running efficiently.
Friendly and competent service. On time with appt.
Very Knowledgable, great installers. The sales staff made sure to get me the right product for the size of my home and didn't pressure me to upgrade or buy more than necessary. Standard wasn't the cheapest, but they certainly were not the most expensive either. What they provided the most was piece of mind for me and my family and a product and install that they stand behind 100%.
Competent technicians, email reminders, service contract is good to have during Minnesota winters
The guys that have come to my house have always been polite, professional, and able to explain things in a way I can understand without them being condescending
I like that your coming out to fix my freezing up issues, I don't like that this is the second time this has happened.
I rarely recommend anyone
Expensive