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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service at a reasonable price!
Your employees are efficient and pleasant to deal with and know what they are doing.
Quick & Easy
I loved Mike! He was very thorough and took the time to explain things to me in layman's term.
Everything...
Everything was fine.
Prompt
Willing to answer questions
Leave the work area clean
Great service, excellent employees!
We had our annual check up which went largely positive. There was, however, some problem that required a follow up to adjust. The second service man cleaned out some debris from the air input duct which apparently was not allowing the proper adjustments to be set for our settings. He probably also set some gauges that made correct use possible. We haven't had the need to heat or cool since their visit but I am sure that everything will be fine.
We have used your company for years and will continue to do so in the future. Thanks ... Name removed
I wasn't present for the service, I was impressed with how quick I was able to get an appointment.
Prompt response by people who know what they are doing! Top notch
Installation and Service techs are always knowledgeable and patient with my equipment discussion questions. I've always received quick response from scheduling and tech's to address equipment operational concerns.
friendly
timely
knowledgeable
Promptness, cleanliness, informative
price was not lowest
Prompt, knowledgable people. Work was done in an efficient manner and checked to be sure the new air conditioner worked before leaving. Also, no surprises on price after installation.
Service is consistently professional, prompt, thorough, and courteous.
Timely, competent and courteous. When my furnace failed years ago there was no question in my mind I would be contacting Standard Heating. You replaced the furnace and the expertise was exceptional. You could not tell all that work had been done and my basement was left in better shape. This recent call was no exception in the quality of service. Your technician used his intuition and we were able to avoid a costly repair. Thank you.
I can schedule for first stop of the morning (may have to wait awhile when busy, but worth it), the tech calls about 10 minutes out and then arrives on time. All of the techs I've had over 15 years have been very knowledgable and answer any questions I have. They all wear booties over their shoes while in the house.
On time and friendly.
on time
The service man was great
Your scheduling was easy to access and, when we needed even faster service, you came through without any difficulties.
Fast, friendly and excellent service.
The person who came to help showed up on time, was polite and got the job done thoroughly and quickly.
Friendly, Professional, and efficient.
it was great
Everyone I've dealt with at Standard Heating has been very professional and knowledgable. I especially like the inspection every 6 months. It's good peace of mind.
Friendly service, honest. Always arrives when should.
Careful competent technicians. Customer service easy to reach.
Staff is always personable, on time, and knowledgeable.