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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service staff were nice, worked quickly and protected my carpet with drop cloths.
Fast and friendly service both yesterday and during the winter when our furnace died. The guy who came was very professional. Thank you!
Friendly tech, got the job done quick!
Repairman was excellent- knowledgable and very helpful.
Nice, friendly service man. Showed and explained issue. I was not happy about cost and how quickly it broke since buying. It was fixed on spot and ready for use before major heat.
Friendly tech, on time, easy to talk to and explained what was happening, including options to solve the problem and what can and can't be done.
Always friendly, professional, answers any questions or concerns fully. Respectful of home furnishings. Have had Standard Heating for all my furnace/air conditioning since original purchase 13 years ago. Always recommend to anyone in need of a furnace or air conditioner.
Always have our backs and if we have an issue with equipment you come and fix it once and on time!
Knowledgable , professional, courteous, on-time.
Your sales people, technicians, and install guys are all very friendly, knowledgable, and able to explain in common terms to help the customer understand.
There seemed to be a lack of care for our garden and offering instructions on the new furnace.
Elliot was courteous, thorough, and really explained clearly what the issue was.
Timely, considerate, efficient
You do great work and Greg is an awesome repairman!
Professional service, both on the phone and in person. The technician was friendly and quick and asked me if I had any questions a couple times just to ensure I was satisfied with the service.
I liked the fact they had manners, and we're professional.
Efficiency, friendliness, thoroughness.
Jason was prompt and very efficient in inspecting our system. He explained everything thoroughly and in a manner that I understood, and was happy to answer any questions I (or our realtor) had.
First name removed the technician was very knowledgeable and helpful.
Polite, courteous, friendly, knowledgeable.
prompt, courteous
Prompt and efficient service.
professional, friendly, explain what they are doing
Prompt. Thorough - frequently give suggestions of what I can do to keep things running efficiently. Friendly. Clean. I've used Standard Heating & Air for many years and therefore always feel confident that my equipment will not fail me!
Last service call was the first at my new home. I really appreciated extra time given to explain about the new heating & cooling equipment here.
Very professional, friendly and thorough.
I like that you keep track for me when furnace and a/c checks are due. I like that you have an easy payment plan so it is a little each month rather than big bill. I like how you keep track of rebates etc for us. I like how you take care of us! With a husband who is disabled, your services help me a great deal in keeping up the house.
They are polite, prompt and knowledgeable.
Your staff do a great job and I trust them.
Very friendly, helpful, explained what they were doing
honesty