What our clients think of us!

Best cleaning process and best service around

Not fail to arrive as originally scheduled. We waited for the expected arrival of your technician at nine o'clock Monday morning. After ten o'clock we called to see what was wrong. It turned out that you had no record of the appointment. I think that you should send a confirmation email/text upon booking. Have the customer aware that they should receive the confirmation, and ask them to call back if they fail to receive it within just a few minutes of scheduling the appointment.

We not only returned home from out-of-town to prepare for the appointment, but we stayed up most of the night moving furniture. Then we had to rearrange schedules for the next day to arrange to be there for the tech.

clean up after dragging those big hoses through the house!

My carpets are always cleaned to my satisfaction

I'd rather not wait around the whole day and then they come at 4:30 when it's dark, and there is no light in the room. So he's basically cleaning in the dark. I'd like to schedule in the a.m. with about a 2 hour window. Plus there needs to be 2 people, one to man the hose while the other cleans, so hose does not keep bashing into piano.

No residue in the carpet. It looks better longer. The technician was very helpful in meeting specific needs

Perfect service, pleasant takes pride in his work and has a great personality.

Product cleans very good, dries fast, and looks good for a long time.
Services are offered, your decision on what you want.

Ive talked to the manager and even that was dissapointing.

I like the chemical free process. I also like the fast service and the friendly employees.

Fast drying times

I had 3 rooms done. 2 of the rooms were wonderfully cleaned and look and smell great. My front room had a pet problem. The first application was good except for a small area that I asked to have it done again. The pet problem was deeper than we first thought. The second application has done the trick. I can tell it already smells lots better. Brady was the one who came out and cleaned my carpet. He was very professional and good. He told me everything he was doing and suggested things to take care of the problems that I had. He came, cleaned the carpet and cleaned up and was very pleasant and knowledgeable about his work. I am very pleased with the work and would not hesitate telling my friends about Zerorez. Thank you

Dillon was great. He explained the process well and did not push any products we didn't need. The tile didn't clean to well but we only found that out after it dried.

All my past experiences have been very good, and why I am rating a 7 here. However, this time was very dissapointing. The cleaners did not walk through with us, or treat any spots, and they seemed to be in a hurry and didn't do a very good job. They also left the carpet far more wet than I have ever experienced with Zerorez, and I didn't feel like the carpet was very clean.

Technician was very Thorough.

Fine young men.

Good costumer service. Polite and professional technicians.

We have had our carpets cleaned several times over the last 15 years and this is the first time I actually felt like my carpets were really clean. We had all the spots cleaned and my carpet actually looks new! We are now lifetime customers!

Considerate guys. Booties to keep my house clean. Worked hard. No nonsense. Good crew.

Your employees were very polite and knew just what to do. I appreciated their kindness. I was disappointed that my carpet was so wet. He told me it would be dry in 3 or 4 hours. After all night, it was still wet the next morning. I didn't expect that, and everyone had wet feet for awhile, but they did a pretty nice job. Your employee told me you do granite cupboard tops. I would be very interested in that. Thank You.

quality and attention to customers

Fast and carpet dried fast

I like how cleanmy carpets look. The technition was fast and friendly thank you

Friendly, honest, fast

I am very pleased with the carpet cleaning performed in our home this past week by Brady Barlow. I hope he can return next year. He did a excellent job and took the time to explain what we should do to take care of our dog issues. I feel well pleased and happy for a good clean carpet, and plan on using your company Zerorez again. Especially Brady.x

Otto was very nice, professional and polite.

Best carpet cleaning results that we have had

Gets the carpet clean
It took 48 hrs to dry however

The carpets are always clean when you are finished and the workers are always very careful to guard the walls from getting marked up.

I was left with a bottle of stain remover but he said he couldn't get it out even though he went over it on the carpet. My visiting teacher and I used the stain remover in the bottle and got most of it out ourselves. I recently had surgery which is why I called professionals to begin with because it is difficult to get on my hands and knees right now. Guess what? Most of the stain is gone now because of our elbow grease but not because of professionals. Learned my lesson. The ads don't tell the truth.