What our clients think of us!

Efficiency and professionalism. The product used is wonderful - no residual stiffness. Carpets are soft and clean and dry very quickly. The service operator is always very polite and respectful, checking with me several times to verify that everything looks ok.

every thing is great thank you Dustin did a great job

We had issues because you lost track of the fact that our carpet is wool. So the price quoted didn't match the actual invoice. However, after calling Zerorez and talking to the manager, he was more than helpful and quickly worked with us to resolve this issue. He turned a customer service 'issue' into an opportunity to create more loyalty from us. Well done.

The technician was friendly, knowledgeable of his work, and did a great job.

No mess after cleaning is done.

Question..I rec a coupon for a free tile and grout cleaning one day after I had entire house done by your company. Can I still get this free service? Thanks and pls advise

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Great technicians who take time explaining the what's and the why's. Luis was a perfect example of your excellence.

I am impressed by the redo of our carpets. I would lke it done right the first time.

WE have had other carpet cleaning services and this is the cleanest our carpets have looked. Especially the stairs. The service guy (Bobby) was very friendly, courteous, and hard working.

Windy did an awesome job. The carpets looked great and dried with no sticky residue! I appreciated her attention to detail.

Young man who cleaned carpet was super.

The carpet cleaner was very nice explained the process..Juan was an excellent employee

I scheduled a month in advance and was told two days prior that we would be first out of the shoot on our appointed day. When you didn't show within an hour I called only to be informed that our technician had to go somewhere else first. It messed up our entire day as we had commitments and help to return furniture only for a brief window. We were told the drying time would be considerably less than the technician told us. When I asked if there was some consideration for us because of the problems, including a leaky piece of equipment that set thing further behind, I was told no such thing could be done. I will say our technician was very professional. It was your attitude and company policy that frustrated me. Since you have already indicated there is nothing you were willing to do to ameliorate our unhappiness we have just decided to express our frustration to others who may be considering you. Since then, we have talked to others whose experience was worse than ours. Wish we would have talked to them first.

Quick service, job well done, quick drying time.

Friendly, attentive to task at hand, thorough, professional.

My carpet looks clean!

Actually I was going to call in morning because some of my carpets did not get that clean

Cleaned my carpets really well, and brought our carpet back to looking new.

I like the way your techs take care of our home while they are working in it, they watch out for the walls and any other places that may get nicked and take extra care not to leave any. They also wear protective shoe covers to keep any dirt on their feet from getting on the carpet.

I felt like your prices were a little high this time. I also asked the technician to clarify what the landing of the stairs was and I think it should have been a bigger area. I felt like he just wanted me to purchase one more area.

Our carpet looks brand new

Prompt arrival and finishing the prescribed service

I like how clean my carpets get and stay. I don't like how long it takes to dry - over 24 hrs. It may be that I have shag carpet that is very thick.

The redo accomplished what we were expecting from the first visit. The stairs and the love seat look very good!

No residue left and the service was excellent.

Don't know too much about your products....we just had ducts cleaned, but I can only rave about the knowledge and professional demeanor of your Tech, Otis.

This is the first time I have used Zeroez and was happy with the service I received. Your rep was very friendly and did a good job getting our carpets clean.

In the past I have loved my carpets when the tech left my home. This last time (a few days ago) I was very dissapointed when he left. Not only were my carpets very wet, they do not look clean. In the high trafic areas they are still stained. The tech told us it was due to the traffic on the carpet and if we took a white rag and rubbed it, you would not see any dirt on it. I tried it once they were dry after two days and it was not clean at all.
Very disipointed with the job that was done. I also feel like I paid a lot more that what I thought.

They (the technicians) worked quickly and in a timely manner. They did an excellent job. I would use them again

The technician was professional, friendly and thorough. He explained the process and procedures. Years ago, my daughter and her pet (a Pug dog) were in the basement, I didn't realize that there were so many pet markings until the carpet tech showed me with his special light. He treated the area and I am grateful to get that area cleaner, since we are trying to sell our house.

Your service techs knew what they were doing and did a great job communicating the process. They are very respectful and friendly. I have had my carpets companies clean my carpet, Zerorez beats them all.