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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet is 20 years old, and it turned out beautiful. they were fast and my carpets dried very quickly. i was very impressed!
I love how clean my carpets get and how the stains don't return between cleanings.
The way food stains are removed and how bright our carpets are.
On time and extremely professional. The techs always seem to want make things perfect.
Your technicians are very polite and respect my ideas and expectations on the work to be done. The cleaning process seems to be fair better and lasts longer than others I have used in the past.
Alex was very professional and thorough. He would be my first request for someone to back and clean again.
If you are so concerned about a less then nine feed back, why was I no9t contacated about the first feed back?
I like that the technician took time to explain things to us and that he worked quickly but carefully.
bobby was very friendly and did a goog job
We really liked the young man who cleaned our carpets. Our neighbor recommended him and so we changed our usual cleaner and tried him. He was very thorough and seemed to care about doing a pleasing job. The only thing I might suggest is that he provide foot covers for us, so we can keep the carpet clean as it dries. Thank you very much. George and Audrey Nelson
very freindly and knowledgable staff
it is great that you use the protective covers on the shoes, however, it defeats the purpose when they go back out side time after time and don't remove covers. they just track all the dirt back in to the home and on the clean and wet carpet...
They do a great job on my carpets and have great customer service.
Professional tech.(Louiz) Wonderful results!
I was very pleased with your service. The gentleman who came to our house, was very polite and did a fantastic job! Our area rugs look great and also our sectional and chairs.
that they are zerorez and that my carpet is clean and done efficientlly and when they said they would come.
Friendly technicians and clean carpet without any chemicals. My carpet always looks great when they're done.
Carpets dried quickly, and felt clean and soft as opposed to tacky and crunchy.
I love that there aren't any chemicals used in carpet cleaning. I also loved how the employees were very willing to do things the way I wanted it done in my house. The service was fantastic and I'm very pleased with how clean my carpet, tile, and air vents are now. Thank you.
They did a wonderful job on my carpets. Even my sister,who didn't think they could get them clean, stated that they look great.
Fast and effiecient
service members are very proficient and professional
Didn't take long. Carpets looked wonderful. Dried quickly. Nice young man!
It was good
You do a great job and have friendly service people.
quick dry--you came back when we were not satisfied--your technician was very responsive and tried hard, and explained when something wouldn't work, but was very solicitous of what we wanted/needed.
The add on cost was out of sie and I was not given the additional cost after the original work was started, the tech walked around and I told him what I needed clean and he then went to work and the told me about what else was neede. It was left up to me to have the additional work done but I didn't know what additionsl service could be needed and I was occupied with other problems. The tech told me that the invoice was sent to my email but I was not able to get my email as my internet was down. I was given the final cost and tech accepted my American Express card but did not have a confirmation number for the electronic transaction . Also when I first called to schedule the appointment the representative told me that you did not want to accept my American Express Card but reluctantly did after I suggest that the conversation end.
Your technician did a very good job on our carpets, and they look and smell very clean. Thank you
The technician was very attentive. My carpets were quite dirty and I was very happy with how they turned out.
I just don't recommend much.