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based on 32007 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The People.............. Outstanding attitude, fast, prompt service..............
Fast friendly service. Carpets look great!
THE PRODUCT WORKED WELL ON MY STAINED CARPETS AND DID NOT LEAVE A RESIDUE.
The results are great- I do recommend you get a propane or alternative fuel cleaner the gas fumes kept setting off my carbon dioxide sensor
Mark was very professional and courteous. My carpets came so clean I am very pleased. I told Mark I would put a notification in our local neighborhood newsletter of 800 homes of Mark and your company
I had an old pet stained 20 year old Berber carpet on stairs to loft area. And the Berber was attracting dirty from the wet carpet cleaning that had been done previous years. We were going to rip out and replace but could not afford to do so. I AM SO HAPPY with the results. This carpet looks new - I mean new!! And we did our faux suede couches and they look new. I don't mean just clean - I mean these items were rejuevenated. And our tech who did the work was clean, organized, efficient and friendly. I Love Zerorez!!
The service is excellent, the stains were gone and I will use you again. However, I've noticed that the stains are coming back and I'm wondering why that is? I make sure to take off my shoes that I use outside and use indoor shoes at all times. I'd appreciate your response.
Thank you,
Name removed
4120 Lafayette Place
Culver City, CA 90232
Phone number removed
The service was great and the results were better than anticipated. Furniture was moved and replaced in it's original location. The technician was very professional and thorough.
CLEAN AND ON TIME, CARPET CAME OUT GREAT
Excellent proven results, excellent careful techinician. You make my carpets look and feel new again. Thank you!
So far it looks like the brand new carpet I bought in 2003.
The work was done in a timely and professional manner.
The results were the best i have had to date, great clean floors
Chemical free, friendly service, great pricing
The technician showed up at the appointed time ready willing and able to work. He methodically cleaned the carpets, making sure not to disturb any of the furniture or knick-knacks. He inspected the job upon its completion making sure he had not overlooked anything, gave us the bill and left after payment. This technician was affable, responsible and hard working and the end product reflected all of those qualities. This was a job well done.
The people that helped us were professional, courteous and helpful. Zerorez did a great job of removing the build up of residue from several years worth of regular carpet cleaning chemicals. All our tough spots, including dander and oils from our dog, came clean. Thanks for the great job!
Cleanliness after the work. Carpets look like new
The process was quick to dry and I like the feel of the carpets afterward.
they are green products,no chemicals, etc.
Mark was great-personable and efficient
The carpets look great!
it did the job as promised... looks great, was on time and without any problems
on time, courteous, competent,worked quickly, answered questions, did excellent job.
No smell!!! Left my white shaggy rug and white sofa cleaner than the previous company that had cleaned them.
My carpet looked great and the technician was very thorough.
my carpet looked like new and the service was wonderful
I couldn't clean my 19-year old light beige carpet to even look passable. After using Zerorez the first time the carpet had a nice even look with all the dark areas that wouldn't go away before, completely gone and now was easier to vacuum as the nap was standing up. Having it cleaned again after the holidays, I don't believe I will have to replace this carpet for a long time.
My c
My carpets are so clean! They have never come out this clean when I have had them cleaned by other companies. You said you would be here between 8-8:30 and were here right at 8. Ben, the technician, was great! He was very careful. With the furniture and worked hard. I will definatly use zerorez again and recommend to friends.
Works amazingly well. The technicians were both excellent.
Been several weeks and the carpet still looks better than any other time we've had them cleaned.
I was impressed by the person who came and by the full disclosure of what I could expect.