Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32053 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 17, 2011 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient, great process, good value for the money. I am a repeat customer.
Report a concern   August 17, 2011 — Rated 0 out of 10 by C.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpet was left saturated. Dirt stains returned within two weeks. Don't really know what you can do.
Report a concern   August 17, 2011 — Rated 10 out of 10 by V.W. Zerorez Los Angeles
What do you like about our products and services?

Livingston, our Zerorez tech, arrived exactly on time. He clearly explained everything that he was going to do, and also made suggestions to help us keep the carpet clean going forward. He gave us a nice discount on some additional services that were not in the original work order (2 sofas, 1 area rug, ect), and was very thorough and professional during his time in our home. The carpet now looks much better, feels softer, and even smells cleaner! Would highly recommend Zerorez to anyone looking for a complete and professional home carpet and furniture cleaning
Report a concern   August 17, 2011 — Rated 10 out of 10 by V.D. Zerorez Los Angeles
What do you like about our products and services?

It makes the carpet feel more plush and it looks great.
Report a concern   August 17, 2011 — Rated 2 out of 10 by B.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I thought it took too long to dry. The normal traffic area dirt came back once dryed
Report a concern   August 17, 2011 — Rated 10 out of 10 by P.F.B. Zerorez Los Angeles
What do you like about our products and services?

No hard sell on additional services. Very efficient and friendly technician. Very thorough cleaning performed. Highly recommend. I paid what I expected to pay with no surprises.
Report a concern   August 17, 2011 — Rated 10 out of 10 by H.B.C. Zerorez Los Angeles
What do you like about our products and services?

courteous, professional, reliable, dedicated technician
Report a concern   August 17, 2011 — Rated 10 out of 10 by F.M. Zerorez Los Angeles
What do you like about our products and services?

Great service. Carpet was so clean and soft; clearly no residue! I will only use Zerorez from now on. The best!
Report a concern   August 17, 2011 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

Carpet is very clean - smells fresh (no perfume!). Zerorez has a good reputation and I was pleased to see it in action.
Report a concern   August 17, 2011 — Rated 10 out of 10 by E.D. Zerorez Los Angeles
What do you like about our products and services?

The carpet is clean without chemicals, took less time to dry and will hopefully stay clean longer.
Report a concern   August 5, 2011 — Rated 10 out of 10 by G.S.S. Zerorez Los Angeles
What do you like about our products and services?

The carpet didn't feel slimmy after being cleaned and dried quickly. The guy who came out was very professional and very pleasant to work with. I'll never use any other carpet cleaning company again. Thank you Zerorez!!!
Report a concern   July 20, 2011 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

The estimated amount of time was right on
Carpet was very clean
Pet stains that I thought wouldn't come out, did come out; I thought they'd come back, and for the most part,they haven't.
Report a concern   July 18, 2011 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

You are clean, on time, and do a great job!
Report a concern   July 17, 2011 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

The technician was right on time, worked efficiently and thoroughly and the carpet looks great!
Report a concern   July 16, 2011 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Green element. Can visually see the difference. Curteous personnel.
Report a concern   July 16, 2011 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

informative, friendly representatives, efficient and hardworking. They made the most of their time without making me feel rushed or slighted. Carpet looks great! Wonderful service.
Report a concern   July 15, 2011 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

on time, friendly, professional, good results
Report a concern   July 15, 2011 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Thoroughly professional services; from the technician to the equipment used to produce excellent results.
Report a concern   July 15, 2011 — Rated 10 out of 10 by M.N.P. Zerorez Los Angeles
What do you like about our products and services?

I loved the way your service man (Livingston Panhorst)worked. He was very professional and worked very hard. He also took time to explain the process and what he was doing.
Report a concern   July 15, 2011 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

friendly service , quick working tech.....complete job. my carpet was very clean!
Report a concern   July 14, 2011 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

The carpet is clean and doesn't have any smell or stiffness.
Report a concern   July 13, 2011 — Rated 9 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Although the cost was more, the work was done well, seems to have been a good job, and the person doing the cleaning was very friendly!
Report a concern   July 13, 2011 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

I have had many companys come out & clean my carpets, was never happy with end results all the stops came back withing a week, with Zerorez my carpets are stilll looking good & the pet odor they were able to remove. THe representative explained everything as he went along what he would be able to accomplish & would not. Very honest & professional. I will definately use Zerorez again for my carpet cleaning needs.
Report a concern   July 13, 2011 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

Your technician was polite and informed about the process, worked very hard and was very efficient.
Report a concern   July 13, 2011 — Rated 10 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

promt,courteyous,and a good product
Report a concern   July 13, 2011 — Rated 10 out of 10 by F.S. Zerorez Los Angeles
What do you like about our products and services?

I don't normally bother with these but your service exceeded our expectations. Thank you
Report a concern   July 13, 2011 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

Our 1994 berber carpet looks brand new!! Robert was an amazing tech who did the job! Thanks very much.
Report a concern   July 13, 2011 — Rated 10 out of 10 by K.T. Zerorez Los Angeles
What do you like about our products and services?

The service was very thorough and efficient. I feel like the carpets were cleaned very well.
Report a concern   July 13, 2011 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

Great service! On time, professional, careful with my furniture, and unbelievably clean carpet after!
Report a concern   July 13, 2011 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

The lack of soaps, detergents, and scents in the cleaning. The quick dry time after the carpet has been cleaned. That the carpet stays cleaner longer. The friendliness and professionalism of Zerorez employees.

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