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based on 32007 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
my technician was prompt, helpful and very professional.
Another great service
Quality service at a fair price.
Jeff did a great job! Carpet look great! Don’t wait to get your done.
Lee was on time and thorogh
Fast and easy. Wonderful technicians Fantastic job done by Eddie
My husband asked the technician when he appeared tp be done if he was going to remove the fuzzy nubs from the front of the sofa. The tech replied we don't do that. My husband then got some masking tape and removed them. I would think for what you charged to clean the sofa he should have done that. Don't you agree??
Great job on cleaning my carpets.
On time and at a reasonable price.
Very professional.
Friendly and responsible employees
Personal service
My carpet was soaked and still damp after 48 hours..ive had 4 ceiling fans and 4 other freestanding fans going since the time it was finished. I still can't move anything back . Seems like excessive water was used or not dried up enough. The technician was courteous and kind but I don't plan to use zerorez again for the length of time I was with very wet carpet
I was able to get an appointment on short notice. The tech was very thoughful and professional.
Making athe appointment was simple. I was remined sevral times prior to the appt. Jeff did a thorough job and carpets looks great.
Appreciate the quality of the work.
Sol has a 'can do' attitude for work and since he's been here before, he jumped right in and did a great job. He also advises us on how to maintain good care for our carpet. The office is friendly and keeps us informed during the process. We will continue to recommend Zerorez.
Thank You,
Jeff and Nancy Last name removed
In the past we have used Zerorez and have been satisfied. Not this time. After a few days the carpet and couch are still not dry. Also not satisfied with the representative who was very negative as to his ability to clean a shag carpet (which Zerorez had done previously).
Good job, Reliable.
Fast, friendly, professional!
Perfect job
Julio, our technician, was fabulous! My carpets look stunning.
Very professional service! Polite and respectful of my property! Would highly recommend!
I like everything About the products and services, but especially my opportunity to get the chance to meet Matthew Hammond: what a great professional, and a nice warm gentleman.
My carpets look fantastic, and I loved the experience.
I used to run your advertising in the Orange County register, and I’ve always loved the company. The people were always nice.
I’m a Medicare broker and I teach classes over at Cal State Long Beach. I’m going to put a couple of flyers up on the walls at the senior University. That’s on campus con lower campus
Yours in good health
Steven Carr
I like that the spots disappear and don’t come back. I loved Julio he was the best person who was very knowledgeable about the product. This is my third time using this company.
Professional and deep cleaning
100% happy with the technician…great job👍🏻
The technician was very professional & polite
My carpets look & feel great 😊
The fact that your carpet cleaning process leaves no residue. And your technician Julio was terrific. He cleaned the carpets thoroughly and was very cooperative and helpful.
Good explanation on services, friendly technicians
The fact no chemicals are used.
Marcel is the only person I trust to clean my carpets. He works miracles.