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based on 32053 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Listened to my goals for the process and carried through. Carpets dried nearly within the time specified... that hasn't happened in the past with other service providers.
I have used Zerorez many times. They do a great job and the cost is low. Give them a try, you will not be disappointed.
Great service, prompt arrival and excellent value!
I've been a customer for years. You always do a great job. The technicians are knowledgeable, friendly and on time. I've recommended Zerorez many times.
The cleaning of our outdoor cushions and pillows along with our indoor area rug and mats exceeded our expectations. Jeremey was so professional, friendly, diligent and respectful.
The young man who did the cleaning was very thorough and pleasant. My carpet is very old and when he finished cleaning, it looked almost new. I had many urine stains from my little dogs and he cleaned and treated them so they couldn't even be seen and he put some kind of deodorizer on them that that took away the bad smell. Thank you, Zero Rez, your employee did another great job.
Starting from phone call, the representative was very professional in answering to my request, providing clearly what is in the service and booking promptly. Following by confirmation email and reminder. O am very pleasant to this point.
On the day of cleaning, the staff came, again clearly confirm with me what he will do and explain the process, very proper and professional.
All in all, I had best experience with Zerorez. The staff/employee is polite, clear explanation, price is right, great service. There is no chemical smell. Carpet was cleaned sparkling.
Thank you, I will use Zerorez again and introduce my family and friends.
Top carpet cleaner, highly recommend!
Did a good job cleaning my carpet
Julio was so professional and did a fantastic job!
Appointments made at convenient times, experienced staff and good work.
Service was great, efficient and my carpets look brand new. Thanks!
Great job on our carpets - they always feel so clean and fresh.
Jeff called ahead, was on time at the beginning of the time window. He assessed the areas and discussed options for cleaning/treatments before starting the work. The carpet is very clean and fresh. He was respectful of me and our home and even left some show covers to wear until the carpet fully dried.
Don't think "Wil" put any muscle into his work. He kept talking about how tired he was. We were is last job and going home.
How professional they are.
Great tile and grout cleaning
Professional, thorough, friendly, above and beyond service.
Maurice did a fantastic job.
What a nice and professional young man!
The gentleman who came to clean my carpets was very thorough and did an excellent job. I was his last job of the day and could have rushed through but he made sure the carpet was cleaned to perfection. I cannot remember his name but he totally deserves recognition.
Their employees always do a wonderful job and my carpets, even though they are very old, always look refreshed when they’re done.
Very impressed with your service
Don't know. The carpet smells when i walk into the house. Otherwise the tech was very friendly and answered all my questions.
Thorough and clean
Incorrect quote over the phone. Added $20. Absolutely nothing is clean - just looks like hot water was thrown around and extracted.
Any carpet cleaner we used in the past brought very strong vacuum cleaners and did not ask us to vacuum prior to service. I also assumed Zerorez meant no residue. There was a lot of residue so, of course, I had to vacuum again.
No soap!
Is a great company
Especially savador is a bery helpful person
He knows what to do!
I will recommend 👌 100%
Technician was nice, but didn’t do a great job. Let stains that should have easily come out; didn’t offer deodorant option so house smelled damp; left the stairs way to wet - took 2 days even with fans running to dry. Not our best experience with Zerorez.
Sal did an excellent job on our carpets. We scheduled him soon for sofa cleaning.
He is very kind professional and we will gladly refer him to our neighbors and friends.
Thank you so much,
The Turners
The person cleaning got rid of a stain that we thought was permanent. We were very pleased.