35801 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, great price and great employees, it's a trifecta!!!
My carpets look brand new. thanks so much.
On time and did a great job!!!
Our carpet looks amazing! Our technician, David Grigsby, was fast, efficient and so friendly. We will never use another carpet cleaning company. Thanks!
Zerorez was prompt in returning my call to set up the initial visit for quote. The service date was set & was flexible to fit my schedule. The service rep was courteous and professional. The work that was done was outstanding. The carpet looks almost like new.
One, is that the rugs ended up clean, two, is that your service person was honest and straight forward with information, and three, your service person was very personable.
Carpet was extremely clean. Customer service was great, Roy was extremely pleasant to be around. He did a fantastic job.
Quick dry, very clean, soft and looks like new!!
You kept the appointment when you said you would. I love how my carpet looks now. My pets did not get sick after the carpet was cleaned. Your employee was respectful of me as well as my home. Thank you for a wonderful job!
Fast and good job. I seriously thought our carpet was a goner but your tech saved it for a while at least.
Friendly service, great result without using heavy chemicals.
The carpet loos like new, the color looks vibrant again. Looks far cleaner than previous companies achieved. Roy is a great reflection of your company, very knowledgeable and a hard worker. Keep up the great work!
Roy is the best and Doug also is good we only met him once. Tori has been very nice and professional. We can definitely recommend Zerorez to everyone we know.
Get out stains
clean carpet
no mess afterward
The carpets look great! The dry time was a few hours and the carpets are nice and soft. The serviceman did a fast and efficient job and had a great sense of humor! Zerorez is everything as advertised on the radio and I will use them again.
efficient, customer service, great job.
I love how clean my tile was after the cleaning ,and how much less dusty my house is now that we have had the vents cleaned! You were in and out and gave a great deal to have our tile, vents, and carpets cleaned!Our service representative was a very nice guy too!
They are excellent and fast service.
matchien works
honest, fair and a great job!
You are the ONLY company that really cleans the carpets. Others make the carpets look good for about a week and then the spots come up again. We also love the friendliness and expertise that Dave always exhibits. :)
I like the fact you do not use chemicals for cleaning the carpet, and my carpets look better than any other company I have used. The carpet also dries quickly and doesnt have the stiff cruchy feel after drying.
Honest, reliable, good tech, CLEAN CARPET!
Reasonable price, good work
Steam kills bacteria. No soap residue. Friendly competent technician.
No chemicals! Fast courteous service. My carpeting and floors look like brand new and they are 10 years old!
While your carpet cleaning was very good, as it was the last time. We were shocked by the HUGE mess that the duct cleaning left. Perhaps if we had some notice or warning of such an situation we wouldn't have been so surprised. We have had our previous homes' ducts cleaned (with other providers) and did not experience such a mess so we had no idea that this would occur. Perhaps if such a mess is made by your duct cleaning you ought to provide some clean up or the offer of additional cleaning at a charge up front. I would have appreciated that, instead of spending a WHOLE day cleaning up when I needed to be packing for a move.
Very simple concept, our carpets are clean.