based on 35786 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals used so safe for pets, people with allergies. The service techs are always on time and follow directions (include the carpet inside the closets, etc.). I wish this was in every city. I have 3 rental places here and would not give my business to anyone else.
Your cleaning process is fantastic! My carpets are soft again (which is remarkable considering they are 12 years old) and it was done without chemicals.
Things get really clean!
it works and dave was professional
Way too expensive! A friend of mine had his carpets cleaned (the same day) with the same size house and about the same amount of carpet for $150. I could have done my house twice and still had $60 left over. Zerorez cleaning is superior, but not so much as to be more than double the competitors.
There is no chemical smell left. Carpet is very clean and soft.
HOW CLEAN THE CARPET REMAINS COMPARED TO OTHER COMPANIES.
excellent cleaning product and customer service...
Your tech was very personable and did a very good job.
The carpet was very dirty and when they finished only 1 spot left
Carpets are clean and beautiful. Thank you!
My carpets are cleaner than I ever thought they could be. There are no chemicals I have to worry about as a mom. Our tech Brett was friendly, fast, professional, and genuinely seemed to care about the job he was doing.
Clean no residue fast reasonable
The name says it all, no residue. Knowledgeable friendly technician.
There are no soaps or chemicals
better price...price by square feet. I have very small rooms filled with furniture, why should I have to pay the same as bigger rooms with no furniture...
The results!
An unsolicited comment:
Perhaps you should put the price of gasoline within the price of the service. As you know, with the price of gas, it was frustrating to see that as another added expense. In other words, what I don't know won't hurt (or aggravate) me. Just a suggestion unless, by law, you have to report it. Even then I might call it "travel expense" since "gas" seems to be a hot button word.
they were very efficient and my carpet looks great
Very Professional, rugs looked great like new after they were done. i will use you again.
Communication between service man & customer service do client knows what is happening regarding the preset time frame.
That they don't leave a film on the carpet (no residue)
No residue! Thanks my grand son is very allergic to everything and he is visiting and doing great. Thanks
The appointment was handled promptly and a reminder call was placed.The service tech
arrived at the correct time after giving an in route call. The work was excellant and done
in a very timely manner. I have used Zerorez several times in the past because of the way they conduct their buisness.
I like how my carpet feels after zerorez cleans it.
That there are no chemicals
The best carpet cleaning we ever experienced.
I like the idea of no chemicals.
The Internet price of 3 rooms for $129 was a lie. I had 13 stairs, one room, a hallway, and a small room done.
It cost me over $200! That is just not right.
Everything
Come back and redo the carpet. The stains have reappeared. Spent alot of money to have carpet cleaned but the stains are reappearing. Your advertisement says that the stains don't reappear like the other carpet companies but we finding that not to be true.