35676 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was affordable, people were friendly and professional and it was quick.
very promp helpful and fast
Bod Oden did a good job of cleaning my carpet and he arrived at about 11:30 within the 11-2 time frame, which I really liked!
I was embarrassed to have friends see my awful carpets. Now the carpets look great!
No chemicals used ; cleaning process got our 15 year old carpet clean .
The quality of the work. Friendly workers.
The product is clean and effective! No messy residue or "crunch" left!
Many thanks,
Name removed
No chemicals, perfumes or fillers used
You are the best company i have found that does a great job on my carpets.I have two small grandsons an I get alot spots from them and your company comes out and when you leave and carpets dry they look great.I would recomend your company to all my friends and relatives.Thank you Zerorez
CARPET WAS TOO WET I RENTED 2 FLOOR BLOWERS IT TOOK ABOUT 14 HRS TO DRY
I CONTACTED YOUR OFFICE. JUST EXCUSSES
I liked the technician.
Fast, friendly, efficient, no "hard" carpet after cleaning, carpets look amazing!!!!
Clean Carpet and Promt service.
Awesome job everytime.
Dave was very friendly and personable. He did the job quicker than I could have, the whole house (4 bedrooms, family, living and dining rooms)in about one and a half hours.
Pet stain treatment-Dave did an awesome job.
Fast. Reliable. Friendly.
I have recommended you to my family and friends already. My carpets couldn't be cleaner and the service couldn't be more helpful and forgiving when I encountered a problem on the day of cleaning. I will never use anyone but Zerorez to clean my carpets. Thank you so much for your kind and clean service. :) :)
I love the way the carpet feels after your service. It's not stiff like other cleaners usually are.
prompt curtious service and incredible results
Fast and efficient. Arrived on time.
Dries quickly. Smells nice and no residue. Dave was very professional and gave us excellent service. I dislike you want to charge $6 for your gas. We are all having difficulty with todays conditions and we all have to "eat it". No one offers to pay for my gas when I go to a place of business, I shouln't have to pay for yours, especially when we gave you $650 for your service. Other than that, we were very satisfied.
Bob is a very courteous and professional employee. I was supposed to be receiving my
invoice by e-mail but as yet, I don't have one. Also, Bob gave me a demonstration on
polishing the travertine floor and was going to get a bid to me for the work.
I will recommend your services.
I thought the price was high for the service. I think the service was good, the technician was great (very friendly and polite), but overall the carpets look just as good as when other companies have cleaned them. I paid much less with other companies.
Always on time, professional, thorough, friendly. Carpets are very clean!
The cleaned look is as satisfactory as other cleaners I have used, the zero residue feature is the reason I am a repeated customer. I am very dissatisfied with the price estimate procedures - as was the person who told me about your service. When I called to request service this time I told the reception person how many square feet of carpeting I have, and that certain room entry areas were especially soiled. I was told that "We have a 3 room special... $129.95" (same as last time I used your service) I was charged $222.95. In honesty when I tell others of your service I must tell them of the impossibility of knowing how much it will cost although I like the cleaning results.
We have tried cleaning our carpet ourselves and had another company and have never had the carpet look as good as Zerorez has. The carpet is a very light color and we have struggled with keeping it clean. Zerorez does a fantastic job.
Quality technicians
You have a variety of services and the service was great. My carpets look and smell great after Zerorez did thier job. I had some cat urine smells and cannot smell it anymore. Thank you Zerorez.
The service representative was very helpful and the results of the carpet cleaning was great.