What our clients think of us!

Dave is great, we always ask for him. I am always amazed at how great the floor looks when he is done. We have saved so much money by getting rental carpets cleaned. instead of having to get new carpet.

Everything smells fresh and my animals are not in danger of being poisoned

What I liked most about Zerorez was the fact that once my carpet dried it was not stiff and hard I could actually sit on my floor and it felt and smelled clean and soft,with out fumes and such. I was quite happy with my rep Roy who immediately put shoe protectors on before coming into my home. He asked me and my husband if we were satisfied with the carpets, we saw a spot he missed and without hesitation he went over the entire carpet again. Well done Zerorez and thank you for all your good work and product!

Carpets look great and stay that way for a long time.

I was very happy with how my carpets turned out and happy to know there is no soap residue that will attract the dirt. I also had my Canterra stone tile cleaned. It is a porus natural tile. The cleaning did wonders. My technician recommended that I seal the tile to protect it but he did not have the sealer with him. He was able to reschedule a few appointments in order to return the next day to reseal. When I looked at the kitchen floor the next morning I noticed a dark stripe near the sink. I called Roy and told him that I thought a spot was missed and I didn't want to put the sealer down if the tile was dirty. Roy called me back when he got to my house and said he recleaned the entire kitchen floor a second time and then put down the sealer. When I got home from work I was so happy to see the finished product and was so thankful that Roy went above and beyond to make sure the floor was perfectly clean before he sealed it. I am a bit of a perfectionist and I am very happy with how everything turned out.

Only problem is a few pillows were buried when furniture was moved and were not cleaned. Otherwise the cleaning process was superb

I have used your service on some occassion and as a Realtor in today's market most homes need some form of service, based on my previous experience I always make it a point to give out your company information. On this last call, your service rep was rude to my wife because we had a discrepency of price from my phone call to the actual service amount after previewing the home, I felt the service was not the best or no extra effort was given to removing some of the stains.

Thank you,

THEY WORK!! Have used Zerorez since we moved to Las Vegas 2 years ago. Had used the other major carpet cleaning service for years in Sacramento and when we first moved here. Noticed a big difference in how Zerorez was able to get out all of the stains,including the pet stains, and the other did not. Have not had to call Zerorez for a do-over on any of our carpets. And they dry very quickly. The Kitchen granite has never looked better.

I was referred to your services due to the high tech cleaning capabilities. I didn't expect to hear an upsale pitch for "tougher" stains.

Way too expensive. Did not like the window of three hours for appointment. Carpet looked about the same when you were finished.

Sorry, wasn't what we expected.

I really like that you don't use soap or chemicals. We used another company the last time we had our carpets cleaned and the whole house smelled like ammonia. With Zerorez, the house smelled fresh and clean and the carpet looks like brand new! I will recommend Zerorez to all my family and friends and will continue to use your excellent services!

I asked him to push a couch (not with a sleeper in it and not heavy) and clean under it, he acted like he was doing me a major favor outside his normal job description and that I was really pushing it. Then he put 4 blocks under one of my armchairs. When I asked him for for 4 more blocks to put under a table, he said he was very short on blocks and had 4 more customers to take care of. Your site says you will help move heavy furniture. Have used you in the past, but this was the last time I will ever need your services.

Considering the age of the carpet and having a pet, the carpet came out looking great!! The smell, even though treated was minimal..and the dry time quick.

I like the zero product smell no harsh chemicals. And the service was fast and efficient. Love the air. Purifier in a jar too.

Deep cleans without residue

Service was great and friendly

ontime communicated effectively

Did a very nice job cleaning a very dirty carpet. The gentleman doing the work was very courteous and did the job quickly.

I like the fact that you don't use soap on the carpet because the soap will attract dirt. The high pressure cleaner and the hot water seemed to work to get the carpet clean and in the state it was when we first purchased our carpet. thank you Denice and Name removed

I like that Doug worked until not only he was happy, but until I was completely satisfied. Doug & Zerorez are GREAT!!!

It seems to make the carpet look better and better each time its cleaned.

being on time
doing a great job
what i do not like is your 6 dollar charge for fuel. your advertized price shoul in clude all charges!

They work!

No Smell, person did a great job. It was fast, no chemicals, dried quickly and the person cared about doing a great job.

Everything

did not care for gas fee

Too expensive

Disappointment 1: Your cleaning process left deep and very visible ruts in the carpet pile. I thought that these would go away after the carpets dried and were vacuumed. They did not.

Disappointment 2: My wife is very upset about the appearance of the carpets. She called your company today (8:00AM, Friday, 4/8/2011) to find a solution. She was told that she would have to talk to Customer Service but Customer Servie is "out of the office" until Monday. The three people that she talked with were not at all helpful. If your people can't be more cordial and do a better job of taking care of customers, they shouldn't be answering your telephones.

A little help about how to get rid of these ruts was all that she was asking. Her demeanor was pleasant when she called but by the time the call had ended, she was very upset.

I am left with bad looking carpets and an upset wife, at least, until Monday.

What you can do to "fix it" is help me get rid of the ruts.

I was very satisfied with the work done! I have used Zerorez for several years, and will never change to another type of cleaning or another company. They are prompt, and do a great job.

I like that your cleaning method uses only water and is so effective. My carpet looks better than it has in several years. The technician, Dave, was professional, friendly, on time and did an excellent job.