based on 35891 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
service provider was very good
A great clean carpet clean. No harmful fumes for my little ones!!
How clean my floors are and how fast my floors where cleaned.
The end result was fabulous. I didn't think he could get the blackish areas out of my carpet, but they were quickly gone. All I can say is WOW!
I have used Zerorez twice. First time...fantastic results! This past time, There were two rooms that the carpet show patches that did not come clean, and one strip of carpet under the door that was missed that looks bad. These are not pet stains. These areas were upstairs and I did not see them before the service technician left my home. He did not even mention that the areas did not come clean. I called the office after noticing the results, gave the name of the service guy who did the work and asked to talk to them. I got a call back from the office staff who said they spoke to him for me and that he said he told me about it (not true), and that some pet urine stains are difficult to clean, they offer a pet stain treatment upgrade, which I did not pay for. I thought they stood behind their work so I was left disappointed.
Bob was very respectful of our home and us. He continually worked the entire 3+ hours he was there. No breaks, no cell phone calls... I was really impressed by his work ethic! The carpets look good and smell great too!
Courteous, knowledgable and effective
fair price - no chemicals
I've been a customer for about 4 years now and would never again use anyone else. Roy was very nice as always. I miss Dave, he is just as nice. I was truly surprised at how I was able to get the service right away and I really appreciate what you did for me.
Very nice guy, very professional. My landlord really loved the job and is getting ready to call and have you do some more work for her.
cleanliness, friendliness and prompt.
Your service representative did job well and explained the process. I'm very happy with the results and have already recommended you to others.
Service man came on time, was polite, efficient and did the job well. Carpet clean, soft (not crunchy) and ready for another year of wear.
What unlike about zero rez is the results. They show up on time and then leave me with clean carpets. What more is there?
The tech is very friendly, the carpets dry in no time and I can be sure that my kid's asthma and my allergies won't flare up because of it.
Prompt, polite, and professional
very professional excellent service!
Your office personel are very good at staying on top of things. You have a great product and my wife is a convert.
residue free cleaning works really well. Most of the zerorez techs do a very thorough job. Competitive pricing with specials.
It works, no soap, makes sense!
I WAS EXTREMELY PLEASED W/ YOUR SERVICE & THE QUALITY OF CLEANING.............
HOWEVER - I WISH YOU HAD WARNED ME OF THE DRYING TIME AS I COULD HAVE PLANNED
A KENNEL DAY FOR DOGS N' A SHOPPING TRIP FOR ME - I'LL KNOW NEXT TIME.........
AND I WAS IMPRESSED ENOUGH TO KNOW THERE WILL BE NEXT TIMES - THANX
Promptness, courteous and professional technicians always on time and it is done right the first time!
good service professional good job on tile
no chemicals. thank you.
Customize to what we needed..
Prompt and polite. He left my carpet looking like new.
cleaning was done quickly and professionally, all areas were cleaned to a like-new
condition.
All natural, no chemicals. The 2 men who came to my house Roy and Ray were excellent!
Promptness, courtesy of your representatives who come to the house, and the excellence of your work. There were spots in the carpet I was sure he wouldn't be able to get out, and he got every one of them out. The carpet looks absolutely great! The man who came to our house was Ray Muniz. We have had equally good work from every person you have ever sent. Thank you.
My husband is allergic to some detergents, so we were happy that we could get our carpets clean without chemicals. Roy was extremely helpful and friendly! Thanks!