- Phone: (503) 492-0197
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based on 1486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reliable, efficient service.
Green, friendly, attention to detail
Really appreciate the reliability of Maid Brigade. The team is always here on the day scheduled. Also feel very safe with them having the keys to our house.
I would love for there to be for some extras to be addressed each cleaning, like kitchen walls or bathroom walls, front steps.
It would give a little extra attention to areas that often are overlooked.
I also received a wierd personal note about cleaning up after our dog, so that we could better enjoy our home. While appreciate the personalized note, it came across as reaching for some personal connection, and didn't really work.
No harsh chemicals, etc. Fast, good quality service.
Love coming home to a nice clean house and really appreicate not using toxic chemicals.
Wonderful service, friendly cleaning crews, trustworthy and committed to doing a great job.
I like that I walk in and it just feels clean. Services in the past haven't had that same feeling, yours does. I also like that you use green products and will perform a fairly large list of services/additions if I need them done.
If you do ask for environmentally friendly or to use something that you may be allergic to, they will do that for you. Professional and courteous.
Quality of service, nice people, timing,easy communication
the products are enviromentally safe! the cleaning crew are hard working and efficient! very pleased!!!!
Cleaning is great, but price is too high.
I think the team takes good care of the things in my home when they are cleaning and I am happy with the thorough job that is done.
Pleasant employees who always if there is anything special I would like done. They do a very good job.
I've been pleased for several years with the format of cleaning and accomadation of my schedule.
Your folks have always shown up when they are supposed to and have done a cery nice job here. We have had a couple of other services clean our place in the last few years, but your staff has done the best overall of anyone. When I call your office with special requests, etc. the request is always handled.
Keep up the great work. Thanks so much.
I enjoy the extra cleaning details, and the way my home feels when I come home after the cleaning. I also think it's great that you use mostly green products. Thank you
1. I can always count on the team to be there on the scheduled day.
2. I do not have to worry about my home or furnishing being damaged.
3. It is truly a pleasure to come home after the team has done their magic.
Professionalism, green products, customer service
I love the attention to detail and dedication to making their customers happy. I like that they make an effort to keep continuity in the teams that come to my house. I like their responsiveness, concern, and friendliness in any situation.
I've used Maid Brigade services for years. They do a great job of cleaning and are very trustworthy. I frequently recommend them to others.
1) We like having the same ladies here from week to week.
2) The quality of the service too.
Friendly staff, thorough cleaning, fast, prompt to arrive.
Very thorough, convenient, non-toxic.
The friendly, professional staff, the quality of service and the fact that you are green-clean certified. We really like reducing the use of chemical and toxins (found in many conventional cleaning products) in our home.
Nice people, thorough work.
i love that the cleaning products are green and that the staff is easy to work with
The cost is a bit higher than a private maid according to my friends
Work is done quickly, but thoroughly - they find spots to clean that I haven't even noticed. We have small children and there is no chemical smell or fear of having them on the floor immediately after the work is done. They are friendly but waste no time. The expense is something we never expected to include in our budget, but it has been worth it and you definitely know your money has not been wasted. Thank you.
Their job is always very thorough - my house looks great every time. The thing that I really liked, though, has nothing to do with cleaning. I was accidentally home one morning when the women arrived and I heard them singing to my crated dogs. I thought that was so nice. Any time I let strangers into my house I worry about my dogs or my stuff...I don't worry with Maid Brigade. Thanks!