- Phone: (503) 492-0197
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based on 1486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Consciencous and thorough, also friendly
Lower costs, less communication mishaps
I love that you are green!
I am happy that you are a "green" service. However, mildew stains in the shower/tub are bothersome to me (and I am sure many customers). Telling me that you don't deal with them because there is no green solution (telling me to use bleach on them) is annoying. I am paying you to clean my house and in this area I am told that I should use bleach myself to fix the problem but you won't because its not "green". I suggest either finding a green solution to this common household problem or offer the non-green solution since it is the greenest option available (short of letting mildew make my tub/shower ugly and ultimately wear into the caulking so I have to replace it sooner.
Trustworthy, thorough.
Consistency. Employees are not always the same and some do much better than others.
Hardwood floors are cleaned very well as well as vacuuming.
Services are though and complete. We appreciate the work of the dedicated Maid Brigade staff that clean our home.
Green products, keeping prices from rising too much and very dependable. If I have a request for additional service, or a problem, I know I can call and get it taken care of.
Reliability. Always a good job of cleaning.
Nothing in particular.
Consistency of cleaning standards and consistently incorporating feedback given by clients.
Reliability; very satisfactory cleaning; eco-friendly products.
Price.
friendly, efficient, really responsive to my wishes. I am completely satiafied with Maid Brigade
Flexibility, good quick responses and clean house!
Sarah at the office always knows exactly who we are and immediately helps with anything we need. The teams are very good at there job and very nice in person as well. It's great to know that there are no harsh chemicals being used in home, especially because I have a toddler.
Very efficient, cost-effective, and fits in nicely with my schedule.
Staff are professional and thorough.
I think your customer service is great!
The cleaning crew is always on time, which is especially important since I am one of your customers who wants to be on site while they do the work. They are always polite and courteous, and do a good job and handle any special requests for the day. Any problems or special needs that I might have are always taken into considseration. Your flexibility in scheduling is also something that is important to me, as circumstances change as we move into different phases in our lives.
I have had many cleaning services and none have consistently cleaned my house the same way that your staff does. Your standards are top notch in every area - surface cleaning, beds, etc. I've been very happy - and my husband even notices the level of cleaning detail. Thank you.
Your staff are friendly and do a nice job cleaning.
I am very pleased that Maid Brigade uses earth-friendly products. I try to be 'Green' as much as possible. I'm very pleased with your service.
They are reliable, well trained, pleasant, promptly repair damaged items.
flexablity, dependabilty, and price
Your workers are friendly and do GREAT JOB. We are very pleased with their work,
maid brigade is timely and efficent. they do a great job!
Very dependable and responsive service. The people are very professional.
Health insurance and day care for your employees; green products; do a great job