Member Testimonials
Great equipment always clean and working very helpful staff and just in general a very good fitness centre. Also very good cafe.
The staff are excellent. During Covid, Ashton has clear signs on the floor simple instructions, and helpful staff.
Excellent service and class instructors are fab
Friendly staff and instructors a nice environment to be in.
My first time visiting Hyde Active and Sam's Body Balance class was excellent! She is friendly and explains what she is doing and why. The member of staff who let us in was really friendly, as were the other staff that were around. I also felt reassured in seeing a member of staff cleaning the equipment - that's a first in the numerous times I've been to all the other gyms. Well done, Hyde!
Well organised during Covid
restrictions
Plenty of parking on site.
The staff are really friendly.
The site is run well and they have taken every precaution to take care of all customers attending.
I was unable to get through on the phone, so I went to Copley to see what the procedure was for booking a swim. I was met with a small queue outside waiting to go in, however a staff member quickly enquired for my reason to attending. I was swiftly directed to the counter where Lisa explained to me the ' Active App' showing me how to book a swimming session. I subsequently went on the booked day, I found all the staff helpful, notices informative did not detract from my enjoyment. The pool staff where constantly cleaning all area's, reinforcing peace of mind against any infection.
Very safe, good procedures in place.
Well organised and very friendly. It felt safe and enjoyable.
Great value gym with helpful friendly staff
I have been happy to have the chance to get back swimming the staff have been very good helping to get things so easy to understand how to get in to this different situation
I love
The machines
The thermal suite
Swimming pool
Classes
good classes although it would be good if more were available due to smaller class sizes
I like the friendly and helpful staff. All my queries have been dealt with promptly and satisfactory. I like that I can have the choice of gym, swim and sauna all under one roof. I like the deals offered as I pay for my membership annually.
Friendly staff
Controlled yet friendly environment.
First class facilities and staff willing to adapt to current circumstances.
All the staff are really friendly, there a credit to your company. Also the body pump class I did was excellent, I really enjoyed it.
Helping to get things back into use after lock down, excellent safe guards out in place, pleasant staff
very organised in the swimming baths
Happy with the instructions to follow post lock down
Very well organised COVID-19 restrictions put in place
Friendly staff, good selection of equipment, clean premises.
Regular user of the pool and returning this week found that it was all well organized
Local, clean, friendly staff
I did my first class Kettle class this week and I was so apprehensive but you really have done a fantastic job. It's clean,organised and I felt very safe. The queuing system outside for before a class is great. I'm due a gym session soon so hoping that will be the same but I'm filled with confidence.
Well done everyone :)
Good gym equipment provided in a clean and friendly environment
Always welcoming and ready to help with brilliant instructors.
You’ve done a great job opening up again. The app Is great and the new layouts etc work really well. I was unsure about going back...but having been a few times now i feel confident in your processes. Well done active Copley. Great to have you back!