Member Testimonials
Everything
Helpful, friendly staff.
Nice temperature in the pool.
Decent seating area for refreshments after aqua aerobics, although it is hit & miss as to whether the hot drinks machine works or not.
Downside - number of lockers that do not have keys.
Lack of changing facilities & having to stand about cold & wet to wait for a cubicle, especially on a Tuesday lunchtime due to the communal changing room being locked. I understand that there is a children’s swimming lesson in afterwards but if that room was open then all women could be dressed & out of the changing area before the children arrive rather than still be standing around in swimming costumes.
Temperature in the showers could be turned down 1 or 2 degrees.
Fabulous services and great classes
The staff helpful and friendly and really clean
I only use the pool.The changing facilities are good and are always clean and tidy.
There is an overall welcoming atmosphere.
My son enjoys the gym and swimming however when he went to the restaurant to get some lunch and a drink was told that they would not serve him because he is a teenager. Very disappointing. I pay a monthly fee for my son to be a member of the gym and to be discriminated against because of his age is unacceptable.
I have discussed this with the manager and hope that we do not find ourselves in this position again. My son should be able to use all the facilities at active Copley including being able to buy refreshments.
Staff are very attentive. Facilities are always available
Great staff and clean ,very well run
Just so glad the service exists. Great safe place to take the children
Friendly staff
It's a friendly class but all Staff at Medlock are so friendly, helpful and welcome you with a smile. As a long term sufferer of social anxiety this place is like a second home to me. I know once I walk through the doors at Medlock I am in my safe place
Staff all friendly and helpful
Good selection of fitness classes and all areas are kept lovely and clean
Classes, line dancing, zumba, synrgy, pilates,
Need more availability for more classes on the timetable for popular classes. Need more aqua aerobics availability at copley and Medlock
It all looks good, the gym, the swimming pool and the outdoors terrace.
Great low level exercise class with Lianne, really enjoyed the meet and greet over a tea or coffee first. Lianne the the instructor was brilliant, friendly and professional, made the class fun with the added dance section.
I think the price per month is very good. The facilities are generally very good. The staff pleasant.
Lovely staff and great fitness classes! Everyone so kind and helpful. Many thanks
The back care class is excellent. The staff are extremely caring and friendly.
Only drawback last week was the teacher (young male) was really quietly spoken and a lot of people ( myself included) couldn't hear his instructions.
The swimming lessons are excellent and affordable. The membership is very good value and the facilities are very good.
Friendly knowledgeable staff and good facilities.
variety of classes and facilities right on my door step - love it
Lovely staff and bery friendly nothing wasn’t to much trouble it was our 1st time there
Classes are really good …. Gym has spaces if u go early enough … staff really helpful
Claire is a fantastic swimming teacher. We love the ducklings class on a Monday morning
I emailed active Copley gym to sort my gym membership out and they reply the next day and changed it within five minuets. So quick and easy that’s how every process should be.
The gym is really really good I’ve only been a couple times but I really enjoy it, I don’t feel uncomfortable and every piece of equipment is easy to use and very clean.
Good value for money and helpful friendly service
The centre is a great leisure resource of the local community.
I use the Gym, Pool and Sauna areas of the centre whilst my son accesses the community room for Scouts.
The swimming pool and the gym
Great classes. Kim’s low impact aerobics is fab, just wish there were more classes like this
Clean safe environment. Friendly helpful staff. Class teachers are experienced, on time and fun. Pool area always clean and hygienic.