Client Testimonials

Lance was an absolute pro. Enjoyable experience with an employee who is truly passionate about providing the best service. Carpets look almost new.

My carpets look great after Zerorez. The job was done quickly, professionally and at a reasonable price. The serviceman, Lance Cain, was professional, courteous and friendly.

The theory behind your process appeals to me. I've used your services several times and I've been very pleased with results. The technician has been professional each and every time. They are always timely and efficient and seem to care about doing their best. That is the main reason why I keep coming back.

Tech was professional and on time. Great experience and would defiantly use them again

Great response Great service

Rachel's response to our feedback about the duct cleaning was exceptional, one of the best from any service business. She was honest, open, thorough, and completely appropriate in her response to us and to the service guys who did the cleaning. Her major concern was to make it right for us, and she did. Thank you very much.

Friendly staff and carpets always look nice.

Lance was excellent in servicing our home!!!!!!

Everything was great!

The team was very kind and professional. The only reason for a 9 instead of a 10 was there was debris left in several spots by the vents. I think their vacuum died, but nothing was said to us. They could have used ours or just made us aware before leaving.

Really liked the good service and how fast it was.

There was not a strong chemical smell and the carpet dried within a few hours. I took before and after pictures which showed a completely different tint in my carpet and I was shocked at how much residue came up. Our technicians pulled up a large amount of white dog hair from the previous owners even after I had vacuumed and steam cleaned the carpet multiple times myself. The customer service and performance was over the top amazing and I could not have been more pleased.

Servicemen were on time and courteous. They adjusted their schedule and worked long hours to accommodate my timeline for services. Ductwork "before and after" pictures were incredible!

The cleanliness and quickness of your service. Luke did a fantastic job.

Quick, easy, affordable and it works

Great service and cleaning went well. Came back out as well to address additional concerns after first cleaning. Fair price and great service. Will use again for future service.

Very friendly people. And a very professional job.

tech was very professional and was on time. carpets look amazin

Chuck and Josh were very friendly, informative but not pushy.

Well i like the customer service of the Pittsburgh branch. Very customer friendly and motivated to make the customer happy. My carpets look great after 5 years of wear and tear. I think there should be a call center in Pittsburgh. The one in Minnesota is not concerned one bit about making the customer happy and is very out of touch with the Pittsburgh area. I.E. the weather, areas, distances. If the customer service is continued to be run out of Minnesota i see zerorez losing customers in the Pittsburgh area.

The two gentlemen who came out to clean the dryer vent were professional and knowledgeable. Really helpful guys!

Very thorough

That the carpet in not soaking wet. The people that come are always very pleasant and listen

We had oil drips on carpet from my electric wheel chair. After application of your product while still wet, the carpet looked like new again. The next day upon carpet being dry, we noticed white spots where the oil drips used to be. My wife was not happy. I told her to see if our vacuum would remove the white spots left from application before complaining. Sure enough the white spots came out. Having a bright red carpet and white spots showing was going to be unacceptable. No more spots, oil or otherwise. Love it.
Gary

Easy to schedule, always on time, the services are excellent

No chemicals

Did a great job and the agent was very respectful to me and my property.

Our carpet cleaner

Very prompt and professional service

All natural products, very professional staff, and completed in a timely fashion.