Client Testimonials

Friendly and reliable service!

Have had Austin come out to the house to clean the carpets. First for an accidental spill that I didn’t think was possible to get out and then our annual carpet cleaning. I cannot say enough good things about Austin and the job he did. He is professional, personable, thoroughly explains everything from pre carpet care to post care (even gave some tips to get smells and stains out), he worked his butt off and the carpets have never looked better. Also, didn’t have to hover over him while cleaning bedrooms because there’s a stranger in the house. 10/10 would HIGHLY RECOMMEND Austin and zerorez

Cleaner was respectful, friendly, and did a thorough job cleaning my carpets.

Kevin was prompt professional and amazing! He answered all our questions and concerns and he did a fantastic job.

Your staff is very professional and helpful. I have some mobility issues and Saige and Eric were quick to move things I was unable to move. I would definitely give them a 10+ for job performance.

Technician was very professional and friendly. Carpet looked wonderful after being cleaned.

Professionally completed the job

Arrived during time line.Technician was polite and efficient.Excellent cleaning!

Everything was great and we look forward to future services.

Courteous staff, carpets are cleaned well

SERVICE!!! Great thoughtful caring

Sage and Eric are very pleasant and professional. I don't know that your electrostatic fogger was effective in our townhouse. I walked into the townhouse twice yesterday waiting a day for it to work with the furnace fan on and one ceiling fan. The first time I felt that I smelled freshness, but the very second time, I smelled odor.

My carpets were almost dry when the service was over. My place smelled amazing, my carpets looked new and. It was fast

Personability, honesty, and communication about the services

*Easy to schedule
*Arrive on time and are very friendly and helpful

I must say that I was surprised by the new policy about NOT moving furniture! I did not want my worker to go around my couch, chair etc do I told him I would help him move the furniture. I hope that this policy goes back to what originally existed.

Excellent service all the way through, from Randy (the account representative) to Anthony (who services the hotel). Professional and great services. I would highly recommend Zerorez

The technician got out some of the stains

Pretty basic products as far as I could tell - carpet cleaning is carpet cleaning for the most part. The best part of the experience was the tech, Steven (or maybe Stephen). He communicated clearly, set expectations, and when he was finished he was absolutely covered in sweat so I know it was hard work. I really appreciate the meticulous attention to detail and the explanations he gave for every step he was taking. Through his hard work, he made it clear the money I was spending was going to a company providing me with expert service. I appreciate the hard work! We know who to recommend in the future!

The technician Michael was both professional & personable.

I like that the carpet in my family room & on my steps looks brand new….after being cleaned.

I highly recommend Zerorez.

Service was great, technicians called in advance , were very pleasant, professional, and informative

Having an American do the cleaning and able to communicate what I needed.
He did a great job.

The gentleman who cleaned my carpet was wonderful. The only problem I had was when I booked the house I asked for 10am . He called me at 7;50. I don't ever make appointments be 4 10. Thanks again

Mika was excellent would have him do my carpets again. Got unimaginable stains out!

very pleased with zerorez and Austin's work. will definitely be a return customer

How fast it dries, the fresh scent and the kind and courteous techniques

Great job! very pleased. Technician Thaddeus is very conscientious and thorough. Recommending to all my friends. Thanks so much.

The worker (Mondale) was informative, friendly and efficient.

The servicemen were excellent, did a great job, were on-time, friendly, and our rugs look great.

Great results

The young gentleman was very good at explaining what he was going to do which I liked. Also he did a great job my carpenter looks new again.