- Phone: 210-349-6514
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Guest Testimonials
this theater is usually not crowded and we don't have to stand in line
I loved the customer service I received from the little girl selling the tickets I think her name was Janet she recommended the movie unbroken. Very AWESOME!
I really liked how I brought my attention to an employee I believe her name was Janet and she was very happy and got her manager right away and then came into the theater to assist my issue!! Very lovely staff very welcoming and very speedy!!
Customer service, friendly employees
This theater has quetly gone under many small improvements and is always a great place to come see a movie. Prices, though having gone up are nowhere the prices at locations like Paladium, (too high and too crowded).
Friendly staff
Friendly staff
Free points. Comfortable seats.
Location, prize and a friendly staff.
Clean, friendly, not overcrowded and budget friendly.
The prices, spacious, clean, bathroom at both sides.
Meghan at the snack counter was great. Creating a good experience for my family
Employees are always ready to help. Check information and speedly assist at the ticket window. Never have long lines waiting.
I like like the special you have and you very clwan
the 4-6 matinee fee
Location and staff are usually very nice
The staff is always very friendly, the popcorn is always good and I love the Extravaganza pricing. I'm there quite often.
I like the prices
customer service friendly
excellent customer service. very polite salesperson that sold us the gift cards.
The staff is very friendly, especially one of the ticket takers. It is not crowded and the seats don't hurt my back (back surgery). I have been taking my children here for years and love it
The theater is clean, convenient and staff is always pleasant.
Northwest is reasonably priced people very nice
Palladium not as good anymore too much money people do not seem to care
Very poor service - we go to Starplex and Regal more now
Ever since Santikos started changing 1st terrible rewards then
Price in crease and bad service
Northwest is the theatre I always go to. They are not overcrowded...have great prices/specials...and have the best popcorn (hands down)!
It is always very clean, up to date movie list, friendly atmosphere.
Friendly & efficient employees; clean & comfortable screening rooms; value pricing on evenings well worth the expense!
clean theater, nice employees
Of the two IMAX theaters in San Antonio, Palladium has better upkeep
Very comfortable and welcoming.

Northwest 14 does not have much remodeling but staff are very friendly and patient with their customers.