- Phone: 210-349-6514
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Guest Testimonials
Northwest might be a small venue, but the employees make you feel special. They give you a person to person service. We are not just another customer to them. I like the older ticket usher, he tells us jokes and riddles everytime we go there.
Moderate cost of concessions friendly service clean facilities
Between 4-6pm the cost is $5 as a family of four that loves to go the movies a lot that helps a bunch in wallet ... Plus we enjoy our popcorn and soda we have never had a bad experience there. love this theater!!!
i love it here! it feels homey! not huge extravagant theaters who want to show off! haha i love the scale of this place!
Varied selection of movies to chose from. Friendly & considerate staff.
Northwest 14 does not have much remodeling but staff are very friendly and patient with their customers.
this theater is usually not crowded and we don't have to stand in line
I loved the customer service I received from the little girl selling the tickets I think her name was Janet she recommended the movie unbroken. Very AWESOME!
I really liked how I brought my attention to an employee I believe her name was Janet and she was very happy and got her manager right away and then came into the theater to assist my issue!! Very lovely staff very welcoming and very speedy!!
Customer service, friendly employees
This theater has quetly gone under many small improvements and is always a great place to come see a movie. Prices, though having gone up are nowhere the prices at locations like Paladium, (too high and too crowded).
Friendly staff
Friendly staff
Free points. Comfortable seats.
Location, prize and a friendly staff.
Clean, friendly, not overcrowded and budget friendly.
The prices, spacious, clean, bathroom at both sides.
Meghan at the snack counter was great. Creating a good experience for my family
Employees are always ready to help. Check information and speedly assist at the ticket window. Never have long lines waiting.
I like like the special you have and you very clwan
the 4-6 matinee fee
Location and staff are usually very nice
The staff is always very friendly, the popcorn is always good and I love the Extravaganza pricing. I'm there quite often.
I like the prices
customer service friendly
excellent customer service. very polite salesperson that sold us the gift cards.
The staff is very friendly, especially one of the ticket takers. It is not crowded and the seats don't hurt my back (back surgery). I have been taking my children here for years and love it
The theater is clean, convenient and staff is always pleasant.
Northwest is reasonably priced people very nice
Palladium not as good anymore too much money people do not seem to care
Very poor service - we go to Starplex and Regal more now
Ever since Santikos started changing 1st terrible rewards then
Price in crease and bad service

The staff is friendly and efficient. It all went so smoothly, I had to think for a minute. It would be easy to take the friendliness and no-hassle treatment for granted, but it was probably just wonderful.