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Guest Testimonials
Always love the great customer service. Love the reclinable seats. Great job!!! Can't wait to make to go see a movie. Great place to relax.
The ticket agents are always so polite. I love the intimate setting. But the one HUGE improvement that could bring it’s high class look back to par would be — a much cleaner POPCORN Station. A lot of the time the popcorn spills out to the floor and absolutely looks unclean and unkept. Especially since it’s very visible right next to counter.
Location cleanliness friendly staff
Nice employees. Lobby area always nice and love the theatre sizes and seats. Bar option great.
This visit was first time to see the self- serve popcorn area and it was a bit of a greasy, gross mess - definitely needed someone's attention to wipe it down.
We have been going to Santikos theaters since they opened. When Mr. Santikos was alive we enjoyed meeting him at different theaters because he and joyed what he was doing and love talking to his customers since his death business has continued to serve the community just as he wished.
Everything.
Comfortable theater
Employees & rewards
Very clean
Good service
Flawless execution of movies
I love the whole thing. Ease of buying my tickets to the most comfortable seats around. I love the popcorn machine so i can layer my butter myself. Only thing that would make it better would be to have the butter dispenser work on the popcorn machine. Embassy theater is the best around.
Clean, comfortable and the employees were super polite, helpful and friendly
I like that Santikos supports the community. And I enjoy have spacious and comfortable seating in the movie auditoriums.
We love that the concessions are streamlined, quick, and easy. The self-serve popcorn is great so we can add butter and salt anytime during the filling process. The kiosk for hot food is great too so no waiting around. We’ve visited other non-Santikos theaters and waited in line for over 40 min for concessions! Looking forward to trying a drink at the bar too! Overall, nice and simple!
I love that Santikos gives back to our community, I love the app, it makes getting tickets a snap.
Clean environment.
Curious as to why cash is no longer accepted.
The staff is great, seats are comfortable and the popcorn is delicious
The Embassy has always been my favorite theater in San Antonio! Beautiful and comfortable surroundings,friendly and helpful staff!
I like everything about the Santikos experience, from purchasing my tickets when I walk in the door to purchasing my food items. Staff is always friendly.
Friendly service, clean facility! Community partner!
Friendly staff, clean theater and reclining chairs.
Love the Embassy. The staff, the concessions, the ambience… small, quaint, polite… it’s a moment.
Good refreshments, friendly staff, clean restrooms, great movies!
Easy to buy tickets and order food.
Lobby, bar, snacks & staff!
Clean, friendly, professional.
I like the convenience of buying tickets and picking seats with the app on my phone. I like the variety of menu items available.
Clean theater and staff was great
Cleanliness
I grew up with Santikos and love everything about them! The experience, food, atmosphere, personnel are always great! Not to mention, the movies. Thank you.
I've been coming to Santikos Embassy for 16 years now. It's incredibly clean, the staff is attentive and friendly.. hands down the best theater in San Antonio!