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Guest Testimonials
Great experience! Quick order and self service. The location was clean, staff was friendly; movie started on time; and comfy recliner chairs.
Staff has been good at different locations.
I get my points, get my snacks but it makes a difference when you get good customer service.
Please keep up the good work. It makes a difference. This is how I chose where I spend my money.
Great customer service at food counter and great perks!
I love that Santikos theaters are always clean, there are additional activities inside of the theater and the food is tasty. However, it'd be great if you all added more vegan/vegeterian options to the menu :-)
We've lived in the general area of Santikos Embassy for almost 20 years. Very happy with the Embassy. Great first run movies, snack stand (a little pricey as they all are), always clean. Grateful it's local.
Popcorn is the best compared to other theaters as long as it's fresh.
Everything
The free ICEE refills. I'll never go anywhere but to a Santino theater
I love the theater
The personnel at the theater were friendly and helpful.
Great. Love the Veteran discount on Mondays & of course, comfy seats!
How clean it is and seniors get a little lower prices.
I like the serve yourself popcorn and soda machine.
The staff is always friendly, it has an actual bar and good drinks. Never had issues with the movie not starting out on time
Clean auditorium, fresh popcorn, dark and loud theaters. I had the best experience as always!
Really nice military discounts and reward program. Nice seats.Great food. Greater employees
Easy to use app and the theaters are always extremely clean and well maintained.
Great experience every time. Embassy is definitely my family’s preferred theater.
Everything!
I love the reclining seats. I love being able to choose my seats. I like ICEEs. I like the selection of food and snacks. I like the quality of the movies. I like the politeness of the staff.
Friendly....clean
It’s clean, service is good, & convenient to home. I love the charity aspect of Santikos as well!
Very helpful ticket agent, comfortable seats, great movie!
That it has some arts type of films there. Since the Bijou is closed now. Hopefully you can open a theater just for arts independent type of films in the future very soon. Thank you.
you are trying to still do what the bijou was.
Great seating, friendly staff and great concession deals.
I love Santikos Theaters. I always go to Embassy or Galaxy. Both theaters are clean, the employees are nice, and I enjoy myself whenever I go.
I love my neighborhood theater! It is cozy and it holds a lot of great memories! I’ve been going there since I was a teenager. I’m now 50 and I still enjoy the ambience!
I like military Mondays. That’s a nice reward for those who serve our country. Good movies, comfortable surroundings, clean theater though I wish there were paper towels in the rest rooms.
What keeps it from a 10? A couple of years back I had a bad experience with Santikos. I had bought some movie passes that were never supposed to expire and then the rules were changed and the passes expired. It left a bad taste as I thought that was unfair that I lost money on something that was promised never to expire but then expired.
Customer service