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Guest Testimonials
There was staff ready to greet and most importantly ready and very attentive to help from outside to inside.
Everything
The chairs are AWESOME!!! The theaters are quieter and you can focus on the pure experience of the movie! I've never enjoyed movies so much!
Seating
I really like the new seats at Embassy 14. Very comfy.
The staff were very friendly and the renovations were beautiful.
I love the rewards you offer.
Great, very comfortable seating and wide rows lead to an outstanding experience.
Love the renovations at Embassy
The recliners and the clean environment.
The employees are always friendly and the redesign is beautiful. It's also nice that alcohol is an option to purchase.
Everything. Have enjoyed for many years and now even more since big remodel.
I love the new recliner seats and snack bar. I also like being able to reserve my seat. I am concerned that Santikos will lose a lot of money with the new policy of not requiring an agent
to take tickets. Most people will try and see your movies without buying a ticket, once they
know that you no longer check tickets. Also, there is no longer a need to pay full price, if no
one is checking for child, military and senior discount. I am an honest person because I am a Christian, but sadly I have found that many people are not honest and if they can get in for free,
they will. I have already told many friends about your new recliners and your theater is now my favorite! Thanks for the BEST seats in San Antonio.
New seats and remodel.
The reclining seats are comfortable and well spaced.
Friendly people.
Clean; nice atmosphere
Very comfortable seats.
The seating is awesome.
The reclining seats are heaven! That along with reserved seating, a beautiful lobby and a wonderful staff takes movie going to a new level!
I LOVE the new reclining chairs - they make the entire movie-going experience so much more comfortable! Embassy is the BEST! The new decor is amazing as well.
The comfort of the new seating it was like relaxing at home very enjoyable
The theater seating was very very comfortable. I love the new reclining seats and spacious room given in the theater.
Why are the reward points for concession purchases not viewable online? When I check online, I have no way of knowing whether I have received credit. I have checked with management at the Embassy and they tell me the points are on my account. They can't show me. Nor should I have to go to this inconvenience. It's time consuming for me and the theater. Is there a solution on the way? Otherwise, I love the Embassy and have been a loyal member for many years.
The theater is beautful, customer service very nice but we need closed caption. We hope you will have it soon.
Comfortable seating and beautiful remodeling!
People are very friendly and knowledgeable. Theaters were clean and didnt smell like Regal's does.
friendly staff
the fantastic remodleization!!! the recliners!!!!
Love the setting and environment, the seats are exceptional, the screens are fabulous, and the guest services is exemplary.
Embassy 14 is our favorite theater. Love be the new remodeling. Food is delicious and fresh.
Staff and management friendly and helpful.
I'm a long time, loyal "frequent flyer" with Santikos - for multiple reasons, not the least of which being how Mr Santikos arranged the business structure of his company and thereby ensured the continuation of his already wonderful legacy of philanthropy and contributions to support our community.