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Guest Testimonials
Recline seating and online ticketing.
Reclining chairs
Polite staff, good conflict resolution (there were people sitting in our seats), the temperature is not set to "meat locker", THE CHARGING STATION FINALLY WORKS.
The Recliner, I have a bad back Almost fell asleep, lol!
We love the fact that it’s a low key, quiet and inviting lobby area. The Embassy is our first choice because it’s a smaller theatre and not too busy loud in comparison to others in town. The staff is always super friendly. We’d rather drive 24 miles to the Embassy instead of the 5 miles it takes us to get to the nearest Santikos theatre.
Clean theater, great food, polite employees.
I like the easy process to purchase tickets using my rewards
Great surroundings
My favorite theater here in San Antonio. Close to home, small, not overcrowded, and best of all comfortable.
Good prices but senior should be lower.some of us are in limited income
Didn’t have to wait long for a popcorn/drink
Great theater
Customer service is A plus. Friendly staff and quality food and entertainment.
In spite of a previous visit that wasn’t so courteous and pleasant, I am glad I gave Embassy Theatre another visit, thanks to a professional, customer service oriented and a definite people person, Luis (Mgr). He is an amazing example of how courteous individuals should treat their customers. I’m sure the late, Mr. Santikos is looking down very proud of him! Thanks again Luis for making my family and I feel like home!
Great as usual.
Love the reserved reclining seating...makes it very easy to go to the movies and be comfortable...I always bring my blanket too!
Seating and popcorn!
Very good experience all around. Could be great if you look for and repair seats that need it.
This is my favorite theatre. Its always clean the employees deliver the best and friendly customer service. I’ve never had an unpleasant experience there. The parking is always well lighted and clean as well
Great place and we enjoy the food and drinks!
The seating
Excellent! Theater and confortable! Congrats !
It's the brand I trust for best customer service, cleanliness and the most is the quality of the sound and seating of the movie theater, Santikos delivers it always. Recliners are awesome and the sound was so good. I watched "the dark Phoenix " .
So I will return back to it.
Easy buy on line. Easy check in. Plenty of staff for number of customers. Always friendly.
The Embassy is a short drive from my house, the staff is friendly, the seats are comfortable (sometimes in dull movie moments, too comfortable.)
Love the recliners and the food!
Great upgraded recliners, screen, and restrooms. The best Santikos in the area by a long shot!
I love how roomy the space is with the recliners and food selections are much better.
The seating is super comfortable! The online ticket purchasing is super convenient, the place is generally very clean and a good experience.
The theater was clean and the seats were very comfortable. I especially liked the large tray attached to the seat, even though I only had a bottle of water (the tray would have really helped if I had some kind of food item, which I usually do). The pre-movie entertainment seemed better than usual. Lastly, I was impressed that on our way out of the theater, all three staff people said something pleasant to us, such as "thanks for coming," or "have a good evening." My prior experience with the post-movie staff at other theaters is they are a pretty sullen lot; if you say something to them they may just grunt or something.
It was a very pleasant movie-watching experience!