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Guest Testimonials
I always have a great time at the Palladium!
Mostly everything
Good concession stand pricing and rewards
Solid bar experience
Mostly good quality seating
Great screens
Overall, mostly well maintained buildings
The new app is clearly a downgrade when compared to the previous one
With mostly positive things to say, this is my favorite theater chain by a mile
Friendly staff, clean environment, using points to buy food.
Good movie!
The theater was so clean ! The recliners were so comfortable! The whole experience was so enjoyable!
Comfortable recliners & clean theater & RR
Buying tickets online is so much better than waiting in line to buy a ticket to the movies!
Good customer service
My movie theater experience was easily the best I’ve ever had, and it’s one I would recommend to anyone who truly loves going to the movies. From the moment I walked in, everything felt smooth, welcoming, and well organized. The theater was clean, comfortable, and thoughtfully designed, which immediately set the tone for a great experience. The seating was especially impressive—spacious, plush, and perfectly positioned so I could relax and enjoy the film without distractions.
The sound and picture quality took the experience to another level. The screen was crystal clear, and the audio was powerful without being overwhelming, making every scene feel immersive and cinematic. It felt less like simply watching a movie and more like being pulled directly into the story. Even small details, like the lighting and temperature in the theater, were just right and added to the overall comfort.
What truly stood out was how enjoyable and stress-free the entire visit felt. Everything worked together seamlessly to let me focus on what mattered most: enjoying the movie. Because of the comfort, quality, and atmosphere, this theater turned a regular movie outing into a memorable experience. I would absolutely recommend it to friends, family, and anyone looking to elevate their movie nights into something special.
I enjoyed the clean theatres and spacious seats. I was able to catch Interstellar, which is a favorite of mine. I'm glad that Santikos will show (fairly) recent classics so I can catch them on the big screen again.
Comfortable seats and good snacks.
Big, pleasant surroundings, easy to park
The self serve popcorn and drinks.
Everyone working at the Palladium was very friendly. Theater was very clean. Took my 83yr old mom to see Song Sung Blue. Great movie. Wish they had restrooms located at the far end of the theater as well as the ones in the middle.
Everything overall. 10 ticoses, one of the top cleanest movie theaters that I've been to service isn't great as well. Never had an issue with the movie or comfortness during the screening
, I just 100% recommend it.I love this place
Service was excellent
Everything variety of movies good food great location better than what we have here in Kerrville unfortunately.
The service and experience was great!
Seats were okay but i wish they were more upright before leaning back, especially after eating their food. The food itself was too expensive for the poor quality provided....
I like the ticket purchase process.
A very nice bunch of staff. Lots of movies to choose from, so I can see at least 2 everytime 1 go. They also carry excellent movies that no one else has, such as "sheepdog"- a movie about veterans coming home from war with PTSD ,there struggles and new treatments on the horizon.
Perfect IMAX 3D picture and sound!
Fast food service; kind and respectful employees; good theatre room temperature.
Clean
Clean and comfortable theater. Pleasant
All things are great at Santikos.
I love Santikos--best movie theater chain ever. Please don't ever sell out to another company or equity firm! My family and I have exclusively patronized Santikos since we moved here in 2006--we dont Regal, AMC, Alamo Draft house, none of 'em!
Being separated from other people because last time I went someone smelt like a bottle of cologne
Easy online ticket purchase, safe environment and friendly staff.
The theatre was nice and clean. There were plenty of open registers when purchasing our drinks and popcorn. My children especially enjoyed the Coke soda fountain with the variety of flavors. PLEASE DO NOT CHANGE to Pepsi!