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Guest Testimonials
Ease of ticket purchase and seat selection.
Great customer service and theater was clean.
Wonderful experience. The image and sound quality were amazing. The service at the mezz was on point. I will definitely be back
The movie was great
We accidentally bought tickets online for the wrong date, but the manager gave us rain checks.
We are avid patrons of the theater.
All employees are very friendly and polite
We especially like Jessica at the bar. She has been our sever at the bijou ( which we miss). She is exceptionally professional and caring for all patrons
Please recognize Jessica for an outstanding team member.
Very comfortable and very clean. I appreciate your theater showing great films that are not particularly popular.
You guys give back to the community we live in the food the people and of course the movies
very nice and clean, friendly staff. great seats and plenty of room between rows.
Seats are great, folks were friendly, like the rewards
Service clean
Really happy the IMAX theater was redone. It was in disrepair for a long time. The sound and picture were amazing.
Took my son to see Kung Fu Panda 4 for his birthday. The establishment was clean. The staff team had excellent service and were polite. The theatre was clean as well. Overall we enjoyed the experience and will likely return soon. Thank you.
Nice staff. Excellent atmosphere.
Santikos IMAX is the only place to watch a movie!
After having a bad experience at the movie, the manager more than made up for it. It is vey comforting to know that there are mangers who take accountability and take care of their customers. That is why I will continue to attend this theater.
We had an issue with a broken seat and it was addressed promptly. A. Baxter, senior production manager, was very helpful! Thank you!!
Friendly
Nice customer service
My favorite theater. Great staff.
Cleanliness of lobby and theater
Great experience
Always a great experience at the Palladium, same experience at any Santikos location I go to!
I loved everything, the movie was great and everything was really clean and efficient. But the one thing i would change is the UI on the kiosks. Trying to find the pick up tickets button is really hard.
Fast, friendly
Lady at bar was very friendly great customer service.
It is my opinion that Santikos theaters have the best overall movie experience in San Antonio area. The Palladium theater is where I see most of the movies, and I appreciate the speed and ease at which the whole process works from ticket buying to concessions. They really have the customer service part of the job down to perfection.
Always have a wonderful time when at Santikos. However, I wish the concession prices where lower.
Seeing The Chosen
The reclining seats and modern lobby.
The recliner seats and the Dolby’s sound experience .