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Guest Testimonials
Very clean, assigned seating, and selection of snacks.
Cleanliness, and the reserved seats
Sound and easy access
I enjoy the assigned seating and that it's enforced. It annoyed me when people were sitting in the wrong seat and acted dumb about being in the wrong seats.
The seating has great space to walk by. Plus the seats were comfortable. I like the idea of you getting your own drinks. Which makes the line go faster at the snack bar. Variety of foods and snacks. I also enjoyed the cleanness of the theater.
Good svc and clean theater
The seating in the Theatre.
Everything, I just wish they would get rid of the Dr Pepper Icee and bring back the blue raspberry.
Clean, well maintained, helpful staff.
Cleanliness of the theater
Everything
Friendliness of the employees that makes a big difference
Amount of screen and the location of it and very convenient
Friendliness of the staff.
Great bar, fun arcade, comfy seats. Loyalty program is awesome, and having access to valet parking is handy during huge opening weekends.
Your newest Valet option for Rewards Members. I automatically go to the back to park so I didn't take advantage of it this time but I will on my next visit.
I also noticed prices are lower than other chains. Love it.
The seating was comfortable and drinks area had a variety of choices
Great service, went to the restroom and noticed a restroom attendant who kept the place clean. This was my families first experience using the D box seating, we will be using these seats more often. Very accommodating and friendly staff.
I like the cleanliness of the theater. A lot of other theaters have sticky floors. Thankfully Palladium is always clean.
It is clean and employees are mostly nice.
However, not particular to Santikos, but you should not allow people to put up their feet on the backs of the seats. It is extremely annoying and a poit of conflict when someone behind you puts up their shoes next to your head.
In Mexico, movie theaters police this and do act when people have their feet up high...not sure why here in us they do not.
I understand maybe keeping feet under the line of the top of the seat ion front, but blatantly letting the feet rest on top of the seat back is inappropriate.
Sorry fo rthe long rant, but is is quite uncomfortable, and people seem to think it is expected that you can just prop your feet up with no problem.
atmosphere and concession options.
The theater is very nice and clean. Or also has great food and drink selection. The parking situation sucks.
Clean, fast, varíety, organized
Great waitstaff, good food and beverages
I love the reserved seating valet parking.
Santikos is a great movie theater, the general manager Robert Trevino has his staff trained really well. They keep movie areas clean: like drinks stations, restrooms, and bar areas. The popcorn was very fresh and good. Staff is friendly on asking customers how is everything today, and is everything fine. That is a great job by the GM Robert who makes sure to put Santikos customers first and give them a great experenice from everyday life by taking time to visit their movie theaters.
Cleanness
the cleaness of the movie
I like the reserved seating. I hate the valet parking. It takes away to many good spots. I all ready spend 50 dollars to come to the movies and we see 50 movies a year minimum. I do not need to spend 10 more to park. I have left to go to another theatre when I cant find parking.
I still give you a 10 because I think you can change it...

Great customer service!!