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Guest Testimonials
That employees were wearing masks. I hadn’t been to a theater for several months and it made me feel safer being there.
Able to get rainchecks on tickets we’d reserved but then couldn’t attend.
Theaters was nice and clean. Food was good.
It was a great experience
The complex is clean and comfortable.
The Theatre is always clean and comfortable. I like the reclining seats.
Easy online purchases
Ease of purchasing tickets online, parking is adequate, theaters are clean, seats are comfortable, and the movies play/sound well.
Workers. Like the fact you hire many disabled folks.
It’s a clean facility with plenty space to navigate around other folks during this COVID environment. The refreshments were fresh and the service was fantastic! My favorite movie theatre here in San Antonio.
Concession availability and most of all assigned seating.
Always clean, professional, friendly. Palladium is the gold standard for theaters. I don't see movies anywhere else.
it was great
Love the pizza!
Everything
It’s good place.
Excellent staff
Everything
Very quick and efficient solution to my request.
Loved it. Great experience. The bartenders were super nice, but the cleaning staff not so much. Over heard some racist inappropriate jokes, but the experience overall was great.
Since it opened,The Palladium IMAX readily became the only place in San Antonio we’d go out to see movies. Then, Covid hit, and we quit most everything, especially frivolous things like entertainment. Even though fully vaccinated, we’re immune compromised and are extremely cautious where we go (other than medical visits). Recently, we’ve selectively ventured out on one of our favorite “dates” - seeing a couple movies which were theater only releases. No longer working, we’ve been fortunate to have had the opportunity to reserve seats for daytime showings in the middle of the week. Each time, we’ve found only 1-2 other couples, who were seated far away from us. In addition, staff remains professional and diligent about adhering to Santikos’s covid precautions and thorough cleaning. We realize their staffing during these showings is reduced, but admittedly, we miss the VIP theaters and/or sections at the back; however, we’re appreciative of these enjoyable opportunities to safely get out!
We haven’t been to your theatre since covid but truly enjoyed our return. Your employees are exceptionally pleasant and make me feel they are glad you’re there.
The seats are very comfortable & bathrooms very clean - constantly cared after.
We had a great experience at the palladium! The people at the concessions were very friendly and welcoming. I have been other times where that was not the case. This particular visit was great!
From the gentlemen that took our tickets to the concession staff, all very pleasant and helpful. Clean environment.
Comfortable seats, friendly employees, and clean theaters…Wonderful experience all around!
The comfort of the seats and the size of the theater contributed to the enjoyment of the movie.
Everyone is very nice. Cares for the customers.
Good customer service! The food is great!
The experience is always a positive one. The theater is always clean. The employees are courteous and helpful.
I enjoyed the experience very much. Excellent sound and visuals. The chairs are comfortable. The room is spotless.
clean appearing theater; personable,helpful customer service; good food selection; good AVX theater experience