Guest Testimonials

Clean

I haven't attended the movie yet but I found the online ordering of my tickets easy and plan on using the feature in the futures

My younger brother and I grew up on Mortal Kombat and he was able to get the vaccine so we decided (once the vaccine effective date was official) to go to the theater. We were so excited and, while the concession stand was busy, we loved the spaced out seating within the theater. The concession stand was pretty efficient (our line took a bit longer b/c the people ordering couldn't decide what they wanted once they were up there) so we were able to get to our seats way before the previews ended. It felt semi normal and we said we would even love to be able to keep social distancing a thing after COVID is over :-D Great job at keeping the theater clean and safe feeling while we navigate through this pandemic!!!!

The seating

Everything. I have never had a bad experience there. Everyone there is nice

Been going there for years even while covid is going on.
The theater is clean and safe.
Precautions are in place.
Popcorn and pretzels are fresh and good.

Go there at least 3 times a month.

Good popcorn, great movie, fun times.

Nice clean theater. Seats are comfortable.

Customer Service was great going into the theatre and at the front desk area where I gave my blu ray for showing. They even said we could enter the theatre a bit earlier, which was very exciting news!

I liked going back to see movies in a full size theater.

Always Clean and spacious.

The weather had turned unexpectedly bad, with flash flooding likely, so I felt it best to avoid traveling in that weather. I called the Santikos Customer Care number to seek a refund, and Austen patiently and helpfully walked me through the steps. I've been a loyal patron of Santikos for 14 years, and this is the very first time I've ever needed to ask for a refund, and you came through for me. Santikos, you're awesome, and you'll continue to have my business for years to come!

The staff was great and knowledgeable about where we needed to go and how promptly we should be in our seats. Overall a clean theater and a relaxing atmosphere all around.

Everything. Such a nice place to be at.

The theater is clean and the seats are comfy

Great comfortable seating

Clean, comfortable, safe social distancing, good Christian movie, great concession service, great customer service!

Clean theater and restroom. Good food

Clean theater. All speakers working. Fresh popcorn.

Employees were friendly and very nice

Maskless and no physical distancing. Thanks for leading the way to restore our freedoms. I purposely buy additional items to help support the theater, e.g. alcoholic drinks, snacks, because of your great policies.

I liked the whole environment experience. Everyone wore masks, and it was only card transaction in order to reduce germs being passed.

Very friendly! Clean and spacious

Quick service , clean facilities, only thing missing is lower priced concessions. You’d make up the price in quantity if the basic popcorn drink combo was lower. Or at least the side items like nachos and candy.

It was great to go back to the Palladium. Everything was great.

Amazing

My only comment is to suggest you upgrade the seating in the IMAX theatre.

Clean modern theatre, comfy seats, good popcorn and snacks

Paladium has always been amazing, the staff is always alert and attentive. Cleanliness is on point and the theaters from the smallest to the biggest are at a comfortable temperature thru the whole movie

Clean and pleasant as always