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Guest Testimonials
Everything was clean. Social distancing was observed. I feel safe watching movies there! So excited to be at the theater again!
The fact that you are open, no mask required, and the theatre is always clean.
Being able to rent out the whole theater gave us an opportunity to experience what life was like before covid. We didn’t have to worry if the person near us was wearing a mask or if they were vaccinated or not.... it was very comforting knowing it was just us there.
More IMAX Anime please
I haven’t been to the movies in over a year. It was great to be able to go to the theater and feel safe.
Comfortable seats.
Clean, safe, fun.
Easy to buy tickets in line. Walk right into the theatre. Not crowded at all. Very clean. Employees very polite and helpful. Soooo comfortable recliners!!!!!
Everything
The ease of buying tickets, the quality of the food at the theater, the great environment in the theater (especially the comfortable seats), and the great customer service. Overall, everything works great to provide an awesome movie watching experience.
Excellent facility. Very appealing architecture and decoration. Good food and bar! Comfortable chairs and really sharp picture on screen.
appearance and cleanliness of theater
friendly employees, clean environment, reclining chairs
Clean, very comfortable and upgraded seats. Good sound.
Palladium is our favorite theater, especially the Mezz, which we hope starts back soon. Seemed safety conscious.
A lot better to buy tickets and sit where we wanted. Better than the Embassy oaks theater.
Cleanliness
It was great
All around good experience
Amazing customer service. Chris the assistant manager took time to answer our questions about the rewards program and ordering food and another person directed us where to go when we were lost and the manager listened to our kudos and also helped us when we couldn’t find something (this place is huge and we hadn’t been to a movie theatre in a long time). No one made us wear masks or made us feel uncomfortable about it. It was an absolutely amazing experience and I have been telling all of my family and friends that the drive is worth it (we don’t live in San Antonio). We will absolutely be returning.
Great experience watching the movie!
Clean and very comfortable
Sound was awesome!
Large stadiums with comfortable seating! Beautiful building too!
Comfortable chairs!
Great theater. Very clean. Great seats and good offering of latest movies. Staff is friendly and helpful from tickets buying to concession stand. We only go to Santikos theaters.
Good equipment, seating & experience. Glad seat spacing still in play to make safe too.
I had a great experience with the food, staff, and accommodations!
Seeing Demon Slayer in IMAX was a great experience. First time back to the theaters in over a year and the Palladium never disappoints.
Solid webpage and consistent delivery of product
Clean
Clean and I appreciated the sanitizer everywhere.