Guest Testimonials

Great experience!!

I still like the entire movie experience.
You could replace some of the worn out seat covers in order to make it an incredible experience.

I love every aspect of the Santikos Entertainment Palladium for the community how it is in the theaters just an overall great experience

Good selection of movies

Respectful of masked guest. Nice and clean environment

Excellent service
Great food choices

Although I say Likely, my daughter and her friend who accompanied me on Wednesday had a bad experience with the food service and she would have a very different answer. She and I spoke to the manager Steven Martinez after the film. My daughter ordered food when we arrived at about noon for Moonage Daydream, plenty of time before the 1220 showing to get the food. She still didn't have her food when the film started. The previews were over! Several times, she got up to check on the food (no text). The 2nd time she asked, she got a text and the food was cold. So, reorder. Let me say that, although I'm a diehard film-onscreen addict, she prefers streaming. I realize, and also warned her, that the Palladium is a training theater and sometimes things don't go well but that she should insist that things go right. I was thinking about how Santikos is trying hard to get people in seats. Considering training, the trainees should have a team lead to make sure customers aren't discouraged by mistakes like this.

Friendly

The VIP seating is nice. Because you can oder food and drinks from your seat. It's also cozy to have 2 seats together for a date night

More showing of popular movies

I like the reclining seats! The atmosphere is really nice as well. I haven’t been there since the pandemic so it was really nice to see a movie there again.
The trays at our seats really could use some repair. The laminate covering was peeling off.

Recliners and our money goes bk in community plus it’s a great movie venue w lots of choices

I really love the VIP 18+ seating! I wish there were more theaters with this type of seating!

Best theater in San Antonio!

Enjoyed a movie in The Mezz. Good food, comfortable seating, friendly staff. Always a great experience.

Ease of ticket purchase
Assigned seating
Choice of seats
Cleanliness
Movie selection
seating comfort

Great relaxing recliner seats, clean environment and great snacks! All kinds of entertainment for any and all kids’

I loved the fact that we were able to pay one price for drinks with refills, the environment was very clean including the restrooms. Also I like that we were able to reserve our seat a day in advance for our movie showing, the seats were clean and the sound was great, perfect way to have a date night. And we will be returning

My favorite thing about Santikos Palladium is the VIP theater. I love watching inside a 2-person cubicle with my wife, the reclining chairs, and the food & drink delivery. I am spoiled and I don't want to experience the movies any other way.

AMAZING

Comfortable chairs and clean theater

Clean, curious and people seem happy working their.

I like the stadium seating and atmosphere. However drinks and concessions are not that great. Sometimes popcorn stale, drinks flat, chips expired. If they could improve food we’d go here all the time. We chose to go to Regal Huebner Oaks now, the food there is awesome.

Well organize, clean, comfortable

We visit the Palladium monthly. We love that Santikos gives back to the community like it does. Such a great theater!

Clean theatre;; pricing;snacks are expensive; no senior prices

Great customer service

As my favorite movie theater of the Santikos options, The Bijou, has closed :( I have opted to attend either the Palladium or the Embassy location due to these two theaters showing indie selections. I'm grateful.

I love the ease of purchasing tickets. The reclining seats and that you are a local company so the money goes back into the community.

Big screan clean good sound