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Guest Testimonials
It’s so lovely. We go all the time and enjoy it immensely. The only thing is we had 2 movie passes but they expired 3/31 and honestly I’m a travel nurse and couldn’t get home to use it. I really wanted them to give us a grace period but they wouldn’t. I don’t understand why there’s an expiration on movie passes.
Always a great experience, staff is kind and helpful. When I picked up my order, the attendant cutting the pizza offer help to figure out using the QR code in machine.
Soda machines were clean, place looks is getting maintenance.
Easy to get a ticket and employees were very friendly
Great customer service! Love this theatre.
The workers! Everyone seemed to want to be there
Staff was amazing
Better sound at the auditoriums better service at the food station and super clean.
Nice seats. Clean. Good snacks.
The theatre was extremely comfortable and the staff was very nice!
I wouldn’t go to any other theater! Staff is friendly, theatre is clean and seats are comfortable
Good technology being used for the movies projection
Any chance the IMAX theater can accomodate recliner seats? That would REALLY be the ultimate experience. C'mon! Pleaseeeeeeee
It was clean, comfortable, and a good experience overall
Everything ☀️☀️☀️
It was nice to have a manager reach back out to me in response to a previous survey where I gave feedback that wasn’t completely positive. The manager addressed my concerns, making me feel valued as a customer. Thank you!
Friendly staff , my bottomless popcorn and refreshment
EVERYTHING!
The facility was nice and clean, all the staff was helpful.
Easy to pick seats. Nice theater arrangements. No blocked views.
Professional staff
Thanks
Water fountains need cleaning
Just FYI
Thanks for always been there for the community.
Go Santikos’s…
everything was good except your pizza. We ordered a cheese pizza which was not good. Can't be that difficult to offer decent pizza.
Your staff are friendly and the theater overall is in good order. The aisle and row spacing is decent, so you rarely feel as though you're walking over others and the seats are mostly nice although some are starting to get a beaten up from use. The viewing experience is good and I haven't yet experienced any projector bulb dimming, which some theaters do as a way to extend the life of the projector bulb (replacements are quite expensive). Proper bulb use means you will see the film (e.g. colors, details, images, etc.) as the director intended. All in all a good experience.
The movie and pop and drink
Consistently good experience!
Clean, delicious popcorn, excellent sound system and amicable service.
Every thing
Enjoyed the movie experience. The restroom is in poor condition and needs to several repairs.
Overall process of getting tickets, theater cleanliness, ordering food made it a great family movie night for our family.
Employees were efficient, helpful and pleasant!
Great food. The promoters for Dr. Strange were rude. But everyone at The Palladium were great.