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Client Testimonials
The carpets were cleaned very well and there was a lovely fragrance.
Joel did a thorough and excellent job. He demonstrated excellent customer service. Our carpets are now like new, fresh and clean.
Joel was awesome- friendly and professional! Thanks to ZEROREZ, our carpets look and feel brand new! We are very happy with the results!!
Service tech was very professional and explained in detail the process that he would be using.
The technician was very friendly and professional. The carpet looks much better.
The staff was knowledgeable and professional.
Our carpets looked a lot better when they were
finished.
on time and very neat
Some of the worst pet stains came back after other companies had cleaned. The Zerorez rep thought he could get most of the stains out but perhaps not all. That was the case; however he agreed to send another rep back and treat the stains that reappeared. That helped a great deal. The carpet looks the best its been since we got our dog three years ago. Both Reps were courteous, hard working young men. Very pleased with their efforts.
No harsh chemicals are used and the results are great!
The friendliness and professionalism of Joel--great job!
Very easy to schedule appts. Very easy staff staff to work with for everything from start to finish. The carpets look great and I even had a service man come in and comment on them so I referred them to you.
Great customer service
Very good customer service.
The quick drying was great. Carpet looks like new. I did get a headache from the scent, though, it's pretty strong. I will definitely use your services again.
Friendly and helpful service man, timely, good communication, great clean with no residue
The guy who did the service was extremely professional
And explained the service. Carpet looked
Fantastic
The technician was very courteous as well as knowledgeable regarding the cleaning and maintaining of my carpeted area. He also suggested to include the stairs for a nominal cost since I did not have a three rooms and a hallway to clean.
When the technician left, it didn't smell like cleaner. Even though he had to go over several pet spots multiple times, the floor wasn't soapy feeling or slippery. I was very impressed with how thorough he was! On some stains, some of which I thought would never go away, he got the smell out and greatly reduced a pet stain that had to be over two years old in the home we rent. We've lived there two months so I'm sure I will have you guys again! I was really impressed with your cleaner as well, the spray bottle one. I had a stain that I couldn't get out at all. One treatment and it was gone! The customer service was also top notch. Couldn't ask for a more friendly experience.
Your guy...Joel ! But product works well.
great person doing the job,then cared about the work he was doing
Timely, quick with excellent results.
Very professional and well done
I was impressed with the friendly and efficient representative. I also appreciated their promptness. Being on time or a few minutes early was a pleasant surprise. My carpet looks great.
Carpet looked great and they were very professional.
Did a great job on my carpets especially my son's room
Residue free safe cleaning products.
Quick appointment time, professional service.
Joel was early, so that's always good. Friendly, thorough, very professional. Nice job!!!
Service representative was polite and completed work in timely fashion. Carpet was clean and didn't smell like cleaners, just smelled clean.
The process was quick and efficient. I loved that my couch was clean and my house didn't smell like weird cleaning solutions.
Joel, the Zerorez service provider, did a great job. I appreciated him calling prior to his arrival. I was able to kennel my dogs
before he showed up. That saved me the stress of my dogs going nutty when he came to the door. He also told me his ETA and he showed up when he said he would. He was very professional
and courteous. He also showed a lot of respect for my house (wore booties, places coverings over the corners so the hoses didn't contact my walls). It really is the small attention to detail that can make or break an experience such as this. I was appreciative of his efforts.
Overall, this was a positive experience and I will use Zerorez for my future carpet/furniture cleaning needs.
Thank you!!